replaced HDD on Pavilion dv9618ca with different HARD drive. laptop now fails at first to the top

Similar Questions

• Pavilion g6-2218nr short hard drive DST test Failed

  I have a HP Pavilion laptop g6-2218nr that will not start.  When you run the marketing diagnostic test and the hard drive diagnostic test, both tests showed the hard drive DST short FAILED.

  The failure code is:

  GUQDU4-6B872D-MFPX1F - 60Q 103

  Product ID:

  C2N56UA #ABA

  The laptop is unfortunately no longer under warranty.  Should the hard drive be replaced?  Can you recommend a replacement?  Are there instructions available?

  Thank you!

  Hello

  The error code indicates that the hard drive is faulty and will need to be replaced - a brief guide to do it yourself is detailed below.

  Your laptop is considered as coming with a 320 GB hard drive, but you can install just as easily a 500 GB or 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

  Hard drive 500 GB

  750 GB hard drive.

  The procedure to replace the hard drive begins on Page 52 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• USB works only with different HARD drive...

  Both are Acer Aspire laptops. We have AMD, another, intel. AMD, one died, leaving behind my harddrive perfectly well with all my stuff on this subject. The intel we get my hard drive (from AMD). This works. Only problem: USB ports do not work. Not at all. If I look in Device Manager... There is a label of warning exclaimation on my video display (error code 12. Yet there are a lot of free resources)... and a crapload of all listed Universal Serial Bus ports, with this warning symbol but error code 37. I've exhausted all options on how to 'fix' my problem... but a little problem... I have not met my problem as a whole. Everyone elses problems comes from everywhere to connect to a device USB so he can stop working until an update of windows did. There should be no problem, but it is a. Oh yes, windows 7 x 64 is the operating system. I downloaded and installed all the drivers Acer, except amd... hmm... looking up for this portable body and mind (hdd) that he is supposed to have... idea k. In the meantime, someone knows what to do?

  My old acer aspire has a 5538 (AMD)... new is a 5734z (intel).
  both win7 x 64 OS.
  Other than the display device supposed to do not have enough resources,
  and the multitude of usb drivers failed (there are only 2 ports usb, btw),
  and the former stop cash, while this one is black... they are the same. Same amount of GB, operating system, bios, you name it.
  Guess I'll go back to acer.com and download drivers for the old laptop, see if windows will then expose to correct things.
  It's a good time to go to College and be stuck with buying what they have on campus, huh? Yes, the USB ports are quite necessary for...
  Thank you all for taking the time to listen. Surely someone who reads this has such an experience?
   

  Hello

  Your post is confusing.

  You trying to start in and use the hard disk and the operating system out of the device in a more recent machine broken?

  If so, you cannot legally install and boot into hard drives and their operating systems that have been transferred to another machine, unless you are licensed by the retail, which would require a reinstall anyway for the reasons listed below in my response.

  The two Acers have preinstalled OEM licenses of operating system on them and these licenses are tied to the original machine and are not transferable.

  .

  And the hard drive that came out the breakage of the machine has drivers for the motherboard, etc of the broken machine, not the newer machine.

  So you will be naturally enough have problems of recognition of hardware, including USB controllers, etc.

  And don't you can't change drivers in the old hard drive and the old operating system.

  I suggest that you save your data from the old hard drive and then use it to store data in the newer machine.

  See you soon.

  The person who took my hard drive works perfectly on my old laptop and put it in my new body of laptop is a licensed computer technology. He thought that it should not be a problem even if the chip inside the new case was a pentium from intel.

  He installed all the drivers for the new motherboard laptop on my hard drive. But, the 'graphics card' intel (R) 4 series express chipset family had an error code 12 'lack of resources to operate this view"in Device Manager. And my USB ports do not work, gives error 37 and not all record as that of operation. So I could not use my USB stick for school work done. I got in touch with him. He took my hard drive out and placed a hard drive for acer with processor intel pentium. If it was not so urgent for me to need my computer... I would expect it 3.5 more weeks for an amd processor chipset 'inside' body (case of the motherboard).

  So... now my 'problem' is 'solved' regarding my question went.

• HP Pavilion P 6235uk: upgrade hard drive

  Hi, I have a HP Pavilion P 6235uk desktop PC.

  The hard drive is 640 GB.

  I would like to replace it with a hard drive to Go 1000 or 2000. The hard drive interface is Serial ATA 11. Mewmory type is DDR3-SDRAM. It is 8 GB. Just wondering if anyone knows what hard drive I can use and 1000 or even 2000 GB.

  Thank you

  laurencewithau

  Hello @laurencewithau,

  I understand that you are looking to upgrade the hard drive on your desktop computer, and I'd be happy to help you in this case!

  According to the Specifications of the product, you can update your system with any size of drive hard as much as it meets the following requirements:

  1. It has a SATA port connection
  2. The male power connector corresponds to the insertion on the replacement hard drive
  3. It is the same physical size as the previous hard disk. If it is less, you can always purchase a mounting bracket on the space difference.

  For more information about upgrading the hard drive, please take a look at this resource on installing or replacing a hard drive.

  Please re-post with the results of your troubleshooting, and I look forward to your response!
  
  Concerning

• Dual Boot with windows XP Pro with 2 HARD drive, error on secondary windows install: "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check boot path and disk hardware... »

  Hi, I recently bought a new Hitachi 1 TB internal hard drive. I wanted to do a clean install on the new drive (d), be able to dual boot my computer and leave my old 300 GB disk (C :) as the primary windows installation. After physically installing the new HARD drive, I noticed that "new hardware found" and the the brand name flashed in the bottom right corner. I thought I'd see the new hard drive in my computer, but I did not. I initialized the new HARD drive with the computer management window (right click on my computer - manage) and I also formatted in NTFS (I had to change my printer hard drive letter to assign the new HARD drive with the letter D, but I've made other changes after this step). Now, I could see and use in my main windows on the C: installation. I then installed a windows new copy XP pro with the installation CD I got for my C: but on the D: (Note: I have a Dell computer (and the Dell reinstallation CD) and my current version of windows has SP3 while the installation CD is only SP2) (I also reformatted my HARD drive during the installation of windows to NTFS)

  Now when I try to start on installing the new on my D: I get "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check startup disk and hardware access path. "and another line saying to refer to manuals HARD drive and windows.

  My Boot.ini file at this time was:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (0) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I looked towards the top of this help page, but for now I'm unlucky:

  http://support.Microsoft.com/kb/314477

  (The next steps I took by throwing from the Windows CD and go into the repair console)

  I tried to use the bootcfg /rebuild but the line to boot.ini for my secondary HARD drive still does not work.

  He gave me something like:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (1) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I also tried to change the signature() to multi (0), but it did not work. (or try almost all possible permutations of disk() and rdisk() partition() 0 to 2).

  I also tried to use expand F(dvd-drive):\i386\ntkrnlmp(I_have_a_duo-core).ex_ D:\windows\system32\ntoskrnl.exe and a few other combinations, but I when I login as D:\windows simply, it fails to extend with a message like "could not develop" or C:\windows I get "restricted access".

  I have not yet tried CHKDSK/r, but since I did a clean install on a newly formatted drive... I don't think it would work.

  I've also marked the partition on the D: as active (in computer management), but it did not help me.

  I've done a first installation of windows repair, strangely, I couldn't fix this one... Still does not work...

  My default windows installation yet works very well & I see that windows has been installed on the D: but I'm ideas from how to operate the dual-boot, can someone throw me a BONE on what to do?

  Maybe try to do something with the Boot Manager (whatever it is?) Create a new partition and use it as a boot manager? I don't really want to do this, because if I made a mistake I will be unable to use my computer and dual boot should work without going through all this trouble... But I found this page: http://technet.microsoft.com/fr-fr/library/ee829686%28WS.10%29.aspx

  Could a clean install two HDD help? I hope I won't have to do...

  Someone has an idea?

  PS: I'm not such an advanced user so I need a solution step by step, thanks!

  Edit: I also noted that I can't see my new HARD drive in my BIOS... weird... SATA-0 is my old drive HARD 1 and 2 are my dvd 3-5 readers are 'off' and it doesn't seem to be anything that it is plugged in. I also have 4 bays for internal HARD disks. Now, 2 are busy.

  Edit2: I looked inside my case and enabled the good Sata in the Bios after a reboot it detected the drive correctly. Dual boot doesn't always work well... The fact that it was disable in the BIOS while I was installing the new HARD drive could change anything? Hmm...

  In case I wasn't clear enough: I had a windows XP Pro installed on my C:, bought a new hard drive and installed the same copy of windows on it (d). I think that should allow me to double boot between the two installs different. Even if for some reason I can't boot from one on my D:. Andrew, I do not understand why you so far physically disconnect the other drive, the point of the whole operation is to build a boot.ini file so that the BIOS knows that it y facilities 2 windows and you allow to choose (and not have conflicting problems between the 2 systems), someone correct me if I'm wrong? "Expand" the part of my first post made reference to one of the solutions provided by Microsoft in the first link that I have included in my previous post (but I can't seem to work).

  In addition, it is the procedure that I followed: http://www.ehow.com/how_5950826_boot-two-different-hard-drives.html

  (except I've had the first installation already done).

  Andrew "also, once a new hd is plugged on the pc & running, most of the BIOS will place (them) as 1st priority hd, set the BIOS to do this", you mean that by installing separately from windows on each unit when the other is not plugged in, I could choose what disk to start from defining their priority in the BIOS once they are all plugged back? It's too tedious (as I intend to move frequently between the 2 installs) and requires a computer to other users of the lack of computer knowledge. Unfortunately, it is not a viable option.

  EDIT: I DID IT! Hmmm... Well, I double checked in the recovery console, the path of the new HARD drive with the arc command Scan. Tried to start again with the MULTI (0) in my boot.ini and it worked... I also had my windows install CD in. Maybe that is why I could not start, windows needs the CD to complete the installation? Weird, I don't know what I did to the difficulty it... but hey, it works! Thanks for your ideas guys!

• HP Pavilion 17-e186nr: SSD HARD drive and optical drive with HDD switch

  I have a
  HP Pavilion 17-computer e186nr laptop running Windows 8.1
  Product model: http://support.hp.com/nz-en/product/HP-Pavilion-17-e100-Notebook-PC-series/5401229/model/6617177/pro...

  Processor: AMD A10 - 5750 M APU with graphics Radeon (TM) HD

  CD-ROM: hp DVD a Beltway. DU8A5SH SATA CdRom

  I have 2 questions about my laptop which I couldn't find answers to on the HP product model page or the Device Manager in Windows

  1 > I know it's still backward compatible for best performance on my SSD, I want to know if my laptop supports SATA III - 600 GB/s of speed?

  2 > I buy a caddy optical Bay for my current 2.5 "SATA HDD, what is the size of the optical drive on my laptop (12.3 or 9.5) mm?

  @Neoplasm

  Hello

  To answer our questions:

  (1) the laptop must support SATA III 6 Gb/s transfer rate.

  (2) it is not made on the replacement of the optical drive with a HARD drive dad. Where this caddy is available from?

• have replaced my HARD original with an SSD drive, but now my laptop does not recognize HP support assistant?

  Dear Forum,

  I replaced my original HARD with a SSD drive, but now HP support assistant recognizes my phone? The program runs but updates always fail and when I look at general specifications the serial number, product name, number of product, microprocessors, system memory, motherboard, bios system, drive hard (s), and optical drive (s) are all empty. Interestingly, it recognizes the device to display (s) as being mobile intel (R) HD graphics and current resolution of 1366 x 768 and refresh rate 60.

  My laptop is an Australian model HP DV4 3029tx, which is an intel i5 14 "(2ème génération) with AMD graphics 6750" I replaced the original 640 GB hd with a 180 GB ocz vertex 2 using acronis to clone the drive.

  I would be grateful is anyone know how to get hp support assistant to recognize my computer.

  Thank you very much

  Hello
  Try this: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems/HP-Support-Assistant-not-working-on-Win7/m-p/736511#M34734
  I think that cloning might be the question because the original configuration has been changed. Simple uninstall and reinstall again could possibly solve the problem as well...

• My HP pavilion frozen just with "no hard drive found" messages and "imminent hard drive failure.

  I have an old 3 yr HP pavilion a6750f, AMD Phenom X4quad-core processor, Windows 7 Ultimate 64-bit.  He

  just crashed, and the system recovery discs are not through.

  What are my next steps?

  I have Norton360 online backup protection.

  Hello:

  It is unlikely that you will be able to recover all the data, but you want to play $20 on it, you can buy a SATA hard disc to USB Office like this case and give it a try.

  http://www.Newegg.com/product/product.aspx?item=N82E16817182155

  Even for a non-techie, replacing a hard drive is quite simple.  Here is the link to the service manual.  See page 17 for procedures to remove and replace the hard drive.

  Then of course, you must read the procedures for opening the case so.

  If you feel confident that you can complete these tasks, then you are techie enough.

  http://h10032.www1.HP.com/CTG/manual/c00841410.PDF

  Looking at the specs for your PC, you will need to buy a hard drive SATA II of 750Go. You can go as high as 1 TB, but do not exceed this size.

  Best regards

  Paul

• Possible to replace an SSD with a HARD drive?

  I am currently working on HP Mini 1030nr a friend.  It was sold with a 16 GB SSD and now the operating system broke down.  We decided to go ahead and upgrade to Windows 7, however, the SSD is too small.  I'd rather not go and spend $100 and more on an SSD to replace this one.  I'm able to go out with a HARD drive instead?  16 gb is hardly anything.

  Well, after having read little more on it and opening it up, I discovered that although it CAN be exchanged with a HARD disk, it cannot have a 1.8-inch HARD drive.  I have more of a problem to find these tiny hard drives at a reasonable price.  So, Yes, you can use a HARD drive, but it's almost better just pay the bucks for a new SSD to go through the trouble to obtain one of these mini things.

• Want J010dx m7: windows will not start until after full recovery of the system with new HARD drive

  Hello world

  I need help here.

  My HP envy m7 J010dx works perfectly with my original hard drive (1 TB).

  I am preparing a second HDD (NEW 320) as backup.

  I took off the Moose HDD (1 TB) and replace it with the NEW HARD drive (320GB) and try to do a full recovery of the system with the HP recovery DVD.

  After full system recovery and laptop computer needs to be restarted in order to continue, the laptop keeps restarting on the logo of windows 8.

  I think it says device not found Boot. Also a test using the UEFI tool material HP and all pass.

  Replacing the NEW HARD drive with the original of the old HARD drive and it start normally.

  What can go wrong here in this case? Thank you very much for the help.

  Concerning

  John

  OK, I read through the thread and this is my point of view on this based on works including restore process with the user created a recovery (UCRDs) media which the user indicated that they used.

  If you just want to jump to the conclusion at the bottom, you can see my opinion. If you want to know 'why' Please read the entire post.

  Model No.: m7-j010dx

  Product #: E0K83UA #ABA

  Ships OS: Windows 8 (64-bit)

  Recovery HP part No. Kit: 730336-002 (3 DVDs + extra)

  User replaced the HARD drive with a 1 TB hard drive 5400 RPM with HP ProtectSmart hard drive Protection a new hard drive is a Seagate Momentus 7200.4 ST9320423AS 320 GB 7200 RPM 16 MB Cache SATA 3.0 GB / s 2.5 "Notebook internal hard drive.

  With the help of UCRDs sent media recovery media (SSRDs):

  When the UCRDs are created, only the drivers for the HW operation (this is a critical point, that I will look later) are burned to the user created a recovery media.  Consider this a snapshot of the current HW, the base drivers and software applications.   If you change the HW on your laptop or desktop where the additional device requires a different driver for these features, a few questions you might - recovery process could stop because he can't find the right driver, a blue screen, a lack of start-up or other unstable system.

  A few years ago, I had a PC that would not recover because the Blu - ray (ODD) optical disk drive did not work.  I replaced the WEIRD Blu - ray with a generic DVD/CD burner into the new part of Blu - ray is presented.   I got the PC using SSRDs thinking I would put some time and just install the Blu - ray after the PC has been recovered.   The PC recovered and when the new Blu - ray showed I installed the unit and guess what?  All PCs have shown in Device Manager and applications was a generic ODD - no Blu - ray capability and ability to read Blu - ray content in the default HP provided for multimedia applications delivered with the PC.  Applications were there but no Blu - ray capability.

  Huh?  It looks that I did not put any time at all.

  I inserted the new Blu - ray ODD and distributed recovery with the HP SSRDs.

  After recovery, I had all the Blu - ray drivers and applications supported Blu - ray.

  The difference between UCRDs and SSRDs:

  UCRDs provide a glimpse of what is installed and functional both disks are created.

  Version Digest of the player on what is happening with SSRDs to retrieve a PC (before Windows 10):

  SSRDs have all the drivers for all the HW and SW qualified for the unit.  There may be several drivers for hard drives, different types/screen resolutions, sides, etc.  Based on the characteristics of the specific laptop / desktop a process is run called "Do / don't.   After entering the recovery SDRD, the Notebook media boots to Recovery Manager.  The first step is a raw copy of all the contents of the disc on a temporary partition.  Following the Do / do not process looks at the characteristics of this specific unit and remove all other drivers and applications not used by this device.  Drivers and the only successful applications are the features supported.   And then, the new operating system and recovery partition is created.   The PC end recovery of cleaning process and restart the laptop / desktop. And, Yes, you guessed it, if you create the user created a recovery media, you only have the drivers for HW devices and applications of HP on the PC at the time.

  So, that being said, what could be the cause/solution?

  Hard drives can be different enough so that a different driver (not the UCRDs) is necessary for the newly installed HW.

  The SSRDs are supported on the new HARD drive installed?

  I don't know, I have an office boy, and I have not tried on this model of laptop.

  If you have / acquire SSRDs, I recover the laptop with the new installed HARD drive and see if it works.  It may or may not.  I don't know what drives were qualified for this laptop.

  If this does not work, the last option is cloning via USB connection (old HARD drive in the PC, new HARD drive connected to a USB 3 via the SATA Adapter (dongle) USB port, install or download software cloning and cloning the old HDD to the new.)   I just did this on the two older Windows 7 computers laptops using a SanDisk Ultra kit.  He has worked on both units.

  Conclusion:

  I don't think that the problem is caused from a HARD drive of 1 to a 320 GB HARD drive, as it meets the minimum specs for a complete installation.  I think the problem is related to the use of UCRDs to retrieve and the UCRDs do not have the HARD driver/firmware/application disc.

  But then again, I know.

  I am an employee of HP...

• Pavilion g6-1118TX: reported hard drive failure

  Hello people of the community.

  Recently, I get a message indicating an imminent hard drive failure during startup. I just wanted to know how I can solve the problem and how to buy a hard drive and the same difficulty. The issue seems to affect the cranking up the speed of the laptop. I would be grateful if you can give an approximate value of your new hard drive and the different options available (eg.1TB, 750GB etc.) for PAVILION g6-1118TX model number. Also suggest would be interesting to buy a new hard drive and move or search for improving the system of newer models.

  Waiting for your reply at the earliest.

  Hi @ra1791!

  I'm sorry to say this, but such errors are indicating that the drive is about to fail, then the best option in this case will be to replace it with another unit. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive you can you take a look at the manual page, user 46:

  http://h10032.www1.HP.com/CTG/manual/c02834221

  Compatible spare disks are also.

  I hope this helps and good luck!

• Constant rebooting with new hard drive

  I have an iMac of 2008 with a processor clocked at 2.66 GHz that the hard drive had died in. Bought a Samsung EVO 850 SSD and 4 GB Crucial 800 MHz ram. Replaced both, installed Snow Leopard on a CD, upgraded to El Capitian, and everything was fine. Then he began to have a kernel panic. I restored it back, and it is again stable. Through error logs, it seems that the drivers are not signed. So I put a different hard drive, a 7200 RPM Seagate. Same question. Tried to copy the hard drive of my MacBook on the Samsung. Did not work. Any ideas?

  Thank you!

  After a recent newspaper panic please. Mac OS X: how to connect to a kernel - Support Apple panic

• HP Pavilion dv7-4269wm, no hard drive problem...

  HP Pavilion dv7-4269 with Toshiba MK7559GSXP 750 GB hard drive

  Windows 7 64 bit

  The SMART reports a hard drive failed when starting upwards.

  Failure ID: PQ817W-5LT65W-XD0141-60FP03

  Product ID: XZ028UA (#ABA)

  I get a failed drive, warning of the CHIP during the start up.

  I have little knowledge of the inner workings of my laptop. Comments on what type of hard drive I can use and/or any other suggestions for my problem would be greatly appreciated. O and please excessively it for me if possible... Thank you

  Hello

  The SMART error would certainly indicate the hard drive is faulty and should be replaced.  The first thing you can do is to back up all your personal files etc as soon as you can.

  The player at the link below is an example of one that would be perfect for your laptop.

  750 GB hard drive for laptop.

  The procedure to replace the hard drive begins on Page 53 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVDs to reinstall the operating system on the new drive - see the document here.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• Windows XP system restore Boot Failure with new hard drive

  HP Touchsmart IQ546t running Windows XP Home Edition

  Here is my story:

  A few months ago my PC was informing me that a hard disk failure is imminent and how can I back up my data.

  I was able to get most of the data backed up and has continued to use the PC.

  Finally, the hard drive failed.

  Not being not able to find system restore disks, I ordered a set of HP.

  In the meantime, I was able to save the rest of my data using an external hard drive enclosure, a laptop and a backup disk.

  I used system restore discs to erase the hard drive and restore the operating system.

  After the successful restoration, I was able to boot my PC and use it for a few days, but again became imminent hard disk failure message. Yet once again, the hard drive failed and I was unable to use it.

  I decided to replace the hard drive, thinking I could install and use the system restore disks to get the installed operating system.

  I followed all the instructions, I find and could not start the machine to the point he will recognize the recovery disc. I receive a message that tells me to insert a bootable media.

  Does anyone know what I'm missing here?

  Is there something I can try to get the hard drive to boot to the point he will recognize the recovery disk?

  Thanks in advance for any advice.

  Hello

  OPS, sorry on this subject.  If the recovery discs are not recognized not so you act have a problem trying to get the new HDD to be restored.

  Try the procedure below and see what happens.  View your results.

  Cyberlink CD recovery for hard drives. When you created this CD, insert it into the system that fails to start, restart, and wait until you see a window with a green check mark.  Next, remove the CD and insert your first recovery DVDs.  Reboot the PC and go through the process of installing the operating system again.  If all goes well, it should install properly this time.

• HP Pavilion Sleekbook 14 TS: Hard drive short DST Check: failure

  I was using my computer today when he says an error has occurred and has said it will restart to solve the problem, but when he did he didn't want the computer load. After that I could connect the screen has not yet loaded my background and I couldn't click on anything whatsoever. So when I ran a system wide test it says Hard Drive DST short, Check failed.

  Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03

  Then I wondered if I should get a new hard drive or what should I do to solve this problem. Also if I need to buy a new hard drive where can I buy it.

  Hi @Alejan0013,

  Welcome to the HP Forums!

  This is a great site to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  I understand that you were using your computer when you have received a message that he would restart to solve a problem. When the computer reboots, it did not load, and when the login screen finally appeared it did not include your photo backgrround and you don't have to click on anything whatsoever.

  You have decided to run a hardware test and verification of Hard Drive DST short failed.  Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03.

  It is an indication that your hard drive can fail at any time.  I recommend you backup your data if you can.

  If you use the HP Recovery Options when to install a replacement hard drive there is an option to save your data in the process. I hope it will work for you.

  Did you create your recovery discs?  If this isn't the case, you will need to get a HP recovery kit.

  You will need to know your exact Sleekbook 14 model.

  How can I find my model number or product number?

  Contact HP to Contact HP Support assistance

  Here is a link to HP Pavilion Sleekbook 14 HP Pavilion Ultrabook 14 Maintenance and Service of Guide where you can get the replacement recommended for your laptop and a chapter on removal and replacement if you are tempted to replace yourself.   Please note Chapter 3, page 20, section 10 for more information on hard drive.

  To locate the documentation to help you once, I need to know which operating system, you're running.  Should you want information, please reply back with your operating system.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  To show recognition for my efforts please click the Thumbs Up icon below.

  Good luck!