Hi, my windows 7 laptop crashes - instantly turn to the (black screen power off) - seems to happen when you run video or chrome?

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• My PC (Windows XP SP3) restarts unexpectedly when you run Picasa Google Chrome and since I installed Acrobat Reader 10 it also occurs with this program.

  Original title: unexpected reboot

  My PC (Windows XP SP3) restarts unexpectedly when you run Picasa Google Chrome and since I installed Acrobat Reader 10 it also occurs with this program.
                                                                              
  Maybe the problem is related to this message in log file:
  SSD HDD access service-service & can not start due to the following error: the system cannot find the path given.
  Source: Service Control Manager

  I would be very grateful if you can help me.

  Hello

  Step 1: Use disable automatic restart on system failure option and check if you can find any error message. Previous post the error message complete and accurate which could help us help you better.

  Steps to select Disable automatic restart on system failure option:

  1. reboot the computer
  2 start typing the F8 key
  3. you get it anticipated the startup option window
  4. Select DisaDisable automatic restart in the event of system failure

  Step 2: Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfig and click OK.
  The System Configuration Utility dialog box appears.
  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

• We have a version of Adobe Photoshop Elements 8, we have tried to install on our PC (Windows 10) but nothing seems to happen when you insert the disc.

  We have a version of Adobe Photoshop Elements 8, we have tried to install on our PC (Windows 10) but nothing seems to happen when the disc is inserted

  PSE8 is a pretty old software that date from before W10. But you can try installing from the Adobe download link:

  Download Photoshop Elements versions 9, 8, 7

• What exactly happens when you run a program in Windows XP compatibility mode? Which actually change?

  I'm trying to understand this Compatibility Mode XP actually changes or turns on or off in Windows 7. Is there a list of what it actually does?

  Hi Timmay,

  Thanks for posting your question in the Microsoft Community forum.

  According to the description above, it seems you want to learn about program compatibility mode.

  Program compatibility is a mode in Windows that allows you to run programs written for earlier versions of Windows. Most programs written for Windows Vista are also running Windows 7, but some older programs might run poorly or not at all.

  What changes does: It depends on the problem, but any changes made are related to how Windows runs the program. No changes are made to the program itself. For example, the program compatibility Assistant can resolve conflicts with user account control, a security feature in Windows that can help make your computer safer. Or, it can run the program in a mode that simulates earlier versions of Windows. The changes that made the program compatibility Wizard are automatically, so you don't need to make them.

  For your reference:

  http://Windows.Microsoft.com/en-us/Windows7/Program-Compatibility-Assistant-frequently-asked-questions

  http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• Receive the error message"the update is not applicable to this computer" when you run a Windows Update

  Original title: XP mode on a lenovo w t520 / teacher of WIN 7 and intel VT?

  new computer, no additional software isn't installed, followed all the instructions from Microsoft in order. After having successfully performed the WindowsXPMode_es - are .exe, I try to run the Windows6. 1 - KB958559 - x 64 - RefreshPkg.msu and I get the message: "update is not appliably to this computer" and the exe in XP mode is not located anywhere on the drive.

  Hello

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums. You can follow the link to your question:

  http://social.technet.Microsoft.com/forums/en/itproxpsp/threads

  Hope this information helps.

• Laptop 15 R-063tu: black screen occurs for a few seconds when the charger is connconnected

  Mr President, there are a lot of problems occurred after the upgrade to windows 10 but I have a lot of them except that, when plugged into the charger for my laptop on the screen goes black for a few seconds(3-4) and even when I plugged. He was failed on the help of version.please victory 8.1.

  Hi there @Dip009,

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that you had upgraded to Windows 10 and now you have a problem with the screen going black when you plug the AC adapter or disconnect your laptop of HP 15-r063tu.

  You get an error with the black screen?

  Have you tried to see if you get the black screen in Mode safe?

  Have you tried to run the Troubleshooter of power?

  Have you checked the power settings to ensure that the brightness is not set to 0% when the power cord is plugged?

  

  Have you tried to go to change advanced power settings to ensure that none of these settings are defined to enable the black display when it is plugged in?

  Have you tried to do Windows updates?

  Have you tried to make updates using the HP Support Assistant? Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system at the time of purchase or need to be updated.

  Another option to try would be to go on the software of HP 15-r063tu notebook PC and the driver page, click the check now orange and HP will identify missing or outdated drivers and software necessary.

  I have a couple of documents for you to read for more troubleshooting. Here's one called Management of power (10 of Windows) Options. Here is another document for you to Microsoft called Troubleshooting black screen problems.

  Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

  Thank you!

• HP pavilion g6 stuck on the black screen with cursor 8 windows

  Hello.

  I used windows 8 perfectly... but today when I rebooted my laptop I don't have the 'Press esc to access the configuration menu"and once loaded in the windows icon. It got stuck on the black screen...

  Any ideas or suggestions? How can we get? Icannot go to the start menu cannot load the... Task Manager what can I do? Also the battery also affects bones

  "It was a moment cartoonic, when gravity stops for coyote to make him realize that he was wrong from the beginning."

  Hi, I did a hard job looking for a solution, and after a while, I found a solution. The solution to the problem was a little easy, but at the same time a bit funny too, hehehe.

  The solution was, when I removed the battery, then did what you told me, I even! Even the black of the same screen cursor. Then I tried power the computer nothing do but simply by pressing the power button without the battery in it. The laptop ran using cable ca, and then I was able to use the windows. Its perfect work. Now I have piles in too and its still in good condition.

  Now what do me? Should I replace the battery, I get error 601 (main battery) too. So should I replace it with a new one? I hope that it will be more preferable.

• When you run XP mode USB ports will not accept XP drivers or if they remain Windows 7? Should I really go to a Dual Boot System?

  I am running Windows 7 Professional.  I have a piece of equipment that has only Windows XP drivers, I desperately need to work.  I read up on top of the virtual systems and XP mode.

  When you run XP mode USB ports will not accept XP drivers or if they remain Windows 7? Should I really go to a Dual Boot System?

  Thank you

  Andrew

  You must attach the USB device to Virtual PC XP Mode: http://support.microsoft.com/kb/824369

• Windows Vista does not start, turns to a blue screen error 2203

  original title: Windows Vista does not start, turns to a blue screen HELP PLEASE!

  Help, please! So I'm panicking here, just yesterday, I tried to download the update to Itunes, and it did not work. So I followed the instructions and uninstalled the program first, but one of the applications does not uninstall correctly. I thought I could just substitute with the update and replace. The error code was 2203.

  So I thought it was right after the download all itunes thing, and when I came back to check on the download, the screen turned to this black thing with words on this subject. I decided to force closing down by pressing the power button. Now everytime I turn on the computer, it leads to the screen saying 'windows is loading files', then this blue screen with a very large arrow (the mouse). I tried pressing the F11 key and stuff, but I have no idea what to do. PLEASE REPLY AS SOON AS POSSIBLE, REALLY NEED A COMPUTER!

  "I tried to do the second option, because the first really helped."

  Something works, or it doesn't work regarding: "really helped."

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  I'm sorry, but I don't understand where the procedure of ISO part 2 stops.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You may be interested in this:

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  See you soon.

  Mick Murphy - Microsoft partner

• I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen

  I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen randomly with the screen turned on (I mean everything is black and I can't see a thing, but can still see the light of the LCD screen). This often happens when I open/close a window, browsers web example, the records, or even during the boot. I want to know how to solve this problem and if the upgrade to Windows 10 works for her.

  Hi Haolin,

  Thanks for posting your query in Microsoft Community.

  I do not understand that the screen goes black randomly, and I'll be happy to answer your query. Let me ask you;

  • What is the brand and model of the computer?
  • Remember to no particular change in the computer before the show?
  • When was the last time it worked?

  Video card problems are the most common cause of this problem.

  Try the following troubleshooting procedures in the order. If the steps described in the first procedure does not resolve the problem, continue to the next procedure.

  Step 1: Reinstall your video driver

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click file, and then click new task (run).

  4. In the text box open, type explorer.exe, and then click OK.

  5. Click on the Start button , go into the Device Manager in the start search box, and then, in the search results, click on the peripheral Manager.

  6. Double-click on display the cards, right click the display device, click Update driver software, and then follow the steps in the wizard that appears. You can also visit the website of the manufacturer of the computer support and install the latest available graphics cards for the same model of computer you have.

  Note: After the driver is re-installed, you may need to restart your computer to complete the installation. You may also need to adjust the resolution of the display to its previous value. For more information, see change your screen resolution.

  Step 2: Search for registry problems

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click fileand then click new task (run)

     In the text box open, type explorer.exe, and then click OK.

  4. Click on the Start button , type regedit in the search box, and then, in the search results, click on regedit.exe.

  5. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  6. Click to select the WinLogon key and then in the right pane, click on Shell. The value of shell in the data column must be explorer.exe. If the value of Shell is not explorer.exe, double-click Shell, and then, in the value data text box, type explorer.exe, and then click OK.

  7. Close the registry editor and restart your PC.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows

  If this procedure resolves the issue, you are finished. If this is not the case, proceed to the next set of steps.

  Step 3: Start the computer in safe mode and run system restore

  1. Click on the Start button , click the arrow next to Shut Down, and then click restart.

  2. Do one of the following:

     • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

     • If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. In the Advanced Boot Options screen, use the arrow keys to select Safe Mode, and then press enter.

  4. Log your computer with a user account with administrator rights. When your computer is in safe mode, you will see marked Safe Mode in the corners of your screen.

  5. Click on the Start button , type "System Restore" in the search box, click System Restore, and then click Next. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  6. Choose a restore point when your PC worked as expected, click Next, and then click Finish.

  7. Restart your computer normally.

  Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

  If these steps resolve the issue, you are finished. If not, try to repeat the steps and chooses an older restore point (if available). If that does not resolve the problem, contact your computer manufacturer or the technical support for further assistance.

• On turning on my laptop that I keep seeing a black screen for about 20 seconds.

  So, I got a few problems of starting time. On turning on my laptop that I keep seeing a black screen for about 20 seconds. Seeing a few forums I have seen that this should not take more than 5 seconds. I have a dell Inspiron 15 3537. Please help. "

  Hello

  Please download CCleaner here and when it is installed, open it, appointment on the 'clean' tab, leave all the boxes even and click run while cleaning.

  When you have done this, go to the 'Tools' tab, select uninstall and bottom right, select Save to text file, select a file name for it, and then open the saved document. Send the contents of it in your next reply.

  It is possible that it is caused by corrupted files. You can try to run the System File Check to check (and challenge!) corrupted files.

  Use the System File Checker tool to repair missing or corrupted system files.
  https://support.Microsoft.com/kb/929833?WA=wsignin1.0

  You can also have a third-party application installed on your computer that is the cause, so try to perform a clean boot Mode, which is executed at Windows startup, by using a minimal set of drivers and startup programs.

  How to make a Windows-specific Startup Mode.
  http://support.Microsoft.com/kb/929135

  It is also advisable to run a scan with Malwarebytes Anti-Malware to check all infections.

  Thank you.

• MediaPlayer 12 on Windows 7 laptop playing my DVD with the sound; MediaPlayer 11 Windows XP desktop reads the DVD even with no sound: WHY?

  MediaPlayer 12 on Windows 7 laptop playing my DVD with the sound; MediaPlayer 11 Windows XP desktop reads the DVD even with no sound: WHY?

  Hello DebbieMarronYM,

  I suggest watching this thread where the poster had the same problem:
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-sound/have-image-but-no-sound-when-playing-DVDs-with/211a9bfa-5d94-4CE1-AE95-84307ffdf20a
  Mind post x which is currently marked as an answer a lot of different solutions that can be useful.

• I recently did an update of Windows on my laptop and now I get a black screen with cursor in the upper left, how to fix this?

  I can't believe that I trusted to Windows updates. Why what happened? I restarted my computer several times so try to press F8 and NOTHING. Microsoft pays for this correction? I seriously need to know what the * happens.

  Hello

  1. what happens when you tap F8?

  2. are you able to get the menu advanced startup options?

  Please follow the methods mentioned in the link below.

  Method 1:

  Try to start the computer in safe mode.

  Click on the link below.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you are able to start in safe mode, please perform clean boot.

  Click on the link below.

  http://support.Microsoft.com/kb/929135

  NOTE: after the troubleshooting steps, please return the computer to start as usual (see STEP 7 the above link)

  Method 2:

  Try to perform the last good known Configuration using the link below.

  Using the last good known Configuration

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 3:

  Also unplug all third-party hardware devices connected to the computer except the keyboard and mouse.

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  See also the below mentioned link.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

• Tecra S2 began to turn off the power when you run some heavy applications

  I have laptop Tecra S2 and (almost 3 years) had no problem so far.

  Recently, it started to turn off instantly when you run some heavy duty applications, such as games. He takes turns instantly and can work hours if it's just a spreadsheet or just Web broswing documents but when I start a game it takes 15-20 minutes.

  Once I started it even once, it takes less time to get the same result.

  My guess is overheating - any ideas how to fix?
  Or it may be something different?

  See you soon

  Hello

  There is nothing to fix. The laptop needs to be cleaned. It must be done on the professional track. This means that the laptop must be disassembled as just at the moment when the cover is removed the cooling fan and the cooling rack can be cleaned properly.

  After having this laptop will work like new.

• Computer hp laptop 15 will not pass the logon screen

  I go from 8.1 to 10. Had problems with USB and asked the Microsoft Chat Help. They fixed but my keyboard and wifi would not work. They tried again and after that they have restarted the computer remotely it will not pass the logon screen (time/date). The screen and the keyboard manual do not work. I have a hp laptop 15. They want to take their store service 02:30 minutes away. Any help?

  Hi @samlobos,

  Thank you for joining the HP Forums!

  I read your post that your 15 HP laptop is not going to pass the opening screen. I'm happy to help you!

  Please, try the steps in this guide, the computer does not (Windows 10). If this does not resolve the problem, contact HP telephone support for further assistance for the maintenance options. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that this post helps!