Hi there - I did not know that my account renew automatically. Can I cancel and get a refund?
How to contact Adobe to cancel my subscription? And I can I get a refund for an automatic renewal?
Cancel your membership creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
I bought Photoshop elements 13 and did not know that the Windows Vista operating system is not supported. How to exchange the 13 elements of Photoshop for a version of Photoshop that supports the Windows Vista operating system?
Adobe does not sell older versions of their software, the best you could expect if the software will not work on Vista is to get a refund.
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-
I did not realize the creative cloud renewed automatically, how do I cancel?
Help, please!
I bought the "CC student and teacher edition (one year)" last August and I did not know that it automatically renewed, as I'm no longer at the University, I don't need Photoshop and I cannot afford to pay for it. I read that you can cancel within 14 days, it automatically renewed on 22 August, so please can someone help me as soon as POSSIBLE.
Thank you
Hello
I've cancelled your subscription as required creative cloud.
Kind regards
Bev
-
How to cancel or confirm that I will receive a full refund, since it's still in the 14-day requirement? I have no idea what serial number, I have to this export adobe pdf or how I'm supposed to save it. This part of the process I need to fill for the cancellation and refund? Thank you
Hello
Please check the help below document:
ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv
Kind regards
Sheena
-
Did not know that the program does not work with Windows Vista Edition Home Premium
I am currently using Windows Vista Home premium with a 64-bit operating system and I'm unable to download my product purchase Adobe photoshop elements 14. Any help would be great.
If you are unable to upgrade your operating system or your computer, and then return the software for a refund.
-
That's where it stops. Restart the update only makes it fail again in the same place. Does not retrieve files from the Web site again.
Assuming you're on Windows, you can try to use this tool first remove all traces of your computer:
http://labs.Adobe.com/downloads/acrobatcleaner.html
Then you can download the complete player offline installer from
http://get.Adobe.com/reader/Enterprise/
After downloading, restart your computer and run the Setup program before anything else.
-
Did you know that java API to manage blackberry tasks.
There is no application to synchronize data between Google and blackberry.
So I decided to develop a simple application. But I have not found an API to manage the default tasks for blackberry application.
Did you know that it?
Welcome on the support forums.
as a non-native speaker, it is difficult to understand what you're asking.
I used the google api REST offers successfully, but there is no official (or inoffcial, at least none that I know) library.
Tasks are covered in the PIM API.
-
bought a 2nd hand and former owner deleted the ipad opportunity ipad and reset to factory settings, but did not relize that that, he left his apple ID. He has no way of contacting first owner as he has moved to Mexico, what can that do?
If you are not able to contact the previous owner, there is nothing that either Apple or users here can do to help you.
-
Did you know that your Internet Explorer is out of date?
Hello
When I go to this site http://www.sickkids.ca/ , I get this error message, please advice.Did you know that your Internet Explorer is out of date?
To get the best possible experience using our website, we recommend that you upgrade to a newer version or other web browser. A list of web browsers most popular are found below.
It probably gives you this warning because your Firefox is very obsolete. Please read www.getfirefox.com to see how to upgrade to the latest version of Firefox (14.0.1 right now)
-
I bought my Gateway laptop that incorporates a webcam, and it will not work, did not work as I had. How can I solve this problem?
Have you contacted technical support Gateway? http://support.gateway.com/us/en/support/default.aspx
If for some reason you can't do that, more information about what you mean by "will not work" would be useful - how you try to use it (in an application provided by gateway, Skype, etc.) and what (error?) when you try?
-
I am trying to reinstall elements adobe photoshop 12 on my computer but I do not know my original account information and he repeated to me that serial number is already used
If you are able to log into the forums so you should be able to login to your account, unless you have created a new id just for forums. If you do not have your account information, then it is likely that draw Support from Adobe will be ready/able to provide a service to disable. If you ask them for more than what it looks like you might have, they might let you know that your product is no longer supported.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Member
Please make sure that you are connected with the correct e-mail address.
Let us know the version of the product, you want to install.
Let us know the operating system as well.
Concerning
Megha Rawat
-
I install the new cc2014 update, but for some reason any in my computer displays double former app and the new, but the new dose did not setup that I have in my old version! What will happen?
Thanks, I have solved this problem, simply delete the old and manually I have brand new!
-
I have used IE first time in 3 years. When I did, I could READ the screen without my glasses. I didn't know that Firefox FONTS were 'low' tried almost everything to get Firefox fonts look as "BOLD" and clean. No luck.
How can I get Firefox to DISPLAY a more clear and clean police as Word? I choose different fonts in Firefox and sizes and nothing is really happening.
You have clearly Type is defined on your system?
If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update if necessary:
- Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
- Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
- Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox
-
Is there a way to avoid that the tools sidebar automatically when I open a document?
Is there a way to avoid that the tools sidebar automatically when I open a document?
Hi staceycal99
Manually hide the tools Panel and then uncheck 'Open tools for each document pane' under ' Edit menu > Preferences > Document'.»
Now, restart the application and check if it works for you.
Kind regards
Meenakshi
Maybe you are looking for
-
Unable to dump between 5s and 2014 imac iPhone
Hello I tried to drop photos between my iMac 2014 iOS 9.1.3 and my iPhone 5s (9.3.5) for awhile. Bluetooth is enabled on both. However, even if I'm sitting in front of the iMac with my phone, it does not connect and throws me a message that the netwo
-
Satellite Pro C50 - battery empty?
I have a laptop satellite c50 aged 4 months that I run on the power running.Imagine my surprise when I pulled the AC, with the fully charged icon, and the laptop has been cut? Does that mean that failure of the battery? If this is the case, is it har
-
Satellite C660 mising driver acpi/tos1900
My system information shows driver for ' acpi/tos1900/2 & daba3ff & 1' is not installed.Where can I get driver for this?
-
Hey, my wife wants to play internet backgammon as she used to Win XP, but I can't find anywhere to get a game like that. I would be very grateful to anyone who can point me in the right direction. Thanks, Matt
-
Msver71.dll is not found
After hard drive replaced, I was unable to access, security cameras in construction. I typed in IP who works on another terminal, but received error message "Msver71.dll is not found." Where I can I find/download safely this .dll?