I did not realize the creative cloud renewed automatically, how do I cancel?
Help, please!
I bought the "CC student and teacher edition (one year)" last August and I did not know that it automatically renewed, as I'm no longer at the University, I don't need Photoshop and I cannot afford to pay for it. I read that you can cancel within 14 days, it automatically renewed on 22 August, so please can someone help me as soon as POSSIBLE.
Thank you
Hello
I've cancelled your subscription as required creative cloud.
Kind regards
Bev
Tags: Adobe
Similar Questions
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How to contact Adobe to cancel my subscription? And I can I get a refund for an automatic renewal?
Cancel your membership creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I bought a license for Adobe Lightroom 6 software, however when I followed the instructions, enter the redemption code. And he said: 'You have redeemed successfully from Lightroom 6.' but when I click on download it comes up with a CreativeCloudInstaller.dmg (I'm on a Mac). I have not bought the creative Cloud service, just a reusable software license Lightoom 6. Is this correct? It doesn't seem to be a way to simply contact Adobe to find out. I don't want to install the wrong thing
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?
Kindly Contact customer you can also try: phone support | Orders, returns of trade.
Let us know if you need assistance with this.
Atul_Saini
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Come and cancel my subscription to cloud creative because I had to format my note to some six months previously and never had to use the creative cloud and why I want to cancel has already taken a year of my signature and continues to fall on my credit card I pay not use.
This is my reason to cancel this subscription.
Look through the following links and use the chat options or by phone (when they are available - not usually the weekend), so necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails try using another browser.800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
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Yes.
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Click on buy
I want to buy: select upgrade
I'm owner: select Lightroom 5.x
Make your purchase.
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