Highlighting of problem (cut and paste) on Word and Excel 2003

Provided with the Sony desktop, wireless mouse worked fine until recently.  Now jumps when I try to highlight - won't hold the first characher, pass to another or simply releases.  Can sometimes, very carefully, get it to hold the string I want to point out.  Problem occurs everywhere, but especially on Word 2003 and Excel 2003.  I can't understand anything in the settings that resolves this problem.

Any ideas?

Hello RouteRunner,

Thank you for your message.  First, you use an optical mouse, or you have a mouse that has the ball in the background?
If you have an optical mouse, make sure that you are on a non-reflecting surface so that light does not reflect causing nervous behavior.
If you have a mouse with the ball in the background, you can unscrew the support on the bottom and clean the inside of the mouse.  Dust accumulation can cause a nervous behavior.
If none of them seem to be problems you are, you can check the sensitivity of your mouse by following the instructions below:
Click on 'Start' > click 'Control Panel' > double-click "Mouse" > on the pointer Options tab, you can select a slower speed of the mouse.
You can also download/install new drivers for your mouse.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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