Hold of blackBerry software BlackBerry obtaining technical assistance

Similar Questions

• I need technical assistance, a solution, an orientation towards the problem - graphics!

  I need technical assistance, a solution, an orientation towards the problem in this notebook, occurs constantly, as the newspaper:

  Anonymous UUID: 9EFDCAB8-6ADB-8B74-0CF0-C289E7B1BA15

  Wed Jun 29 18:37:41 2016

  Panic report *.

  panic (the appellant 2 cpu 0xffffff7f9b480bd5): "panic GPU: 7f [< no >] 3 3 0 0 0 0 3: NVRM [0 / 1:0:0]: error 0 x 00000100 reading: CFG 0xffffffff, 0xffffffff, 0xffffffff, BAR0 0xd2000000 0xffffff91348ef000 sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127 P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic 0x0a5480a2, D0,

  Backtrace (2 CPU), Frame: Return address

  0xffffff8121e9ac60: 0xffffff80182dab12

  0xffffff8121e9ace0: 0xffffff7f9b480bd5

  0xffffff8121e9adc0: 0xffffff7f98ff2fa4

  0xffffff8121e9ae80: 0xffffff7f990bfadd

  0xffffff8121e9aec0: 0xffffff7f990bfb48

  0xffffff8121e9af40: 0xffffff7f99344a23

  0xffffff8121e9b0b0: 0xffffff7f990e3b79

  0xffffff8121e9b0d0: 0xffffff7f98ff9cfd

  0xffffff8121e9b180: 0xffffff7f98ff7690

  0xffffff8121e9b380: 0xffffff7f98ff9141

  0xffffff8121e9b450: 0xffffff7f9a96e6c0

  0xffffff8121e9b530: 0xffffff7f9a96b9ef

  0xffffff8121e9b5b0: 0xffffff7f9a96c597

  0xffffff8121e9b630: 0xffffff7f9a96cdbb

  0xffffff8121e9b770: 0xffffff7f9a96d817

  0xffffff8121e9b8a0: 0xffffff7f9a99f64f

  0xffffff8121e9b8e0: 0xffffff7f9a9a03ba

  0xffffff8121e9b920: 0xffffff7f9a999d0a

  0xffffff8121e9ba90: 0xffffff7f9a99a601

  0xffffff8121e9bad0: 0xffffff7f9a995e49

  0xffffff8121e9bb00: 0xffffff7f9a97930b

  0xffffff8121e9bb50: 0xffffff80188e1d22

  0xffffff8121e9bb80: 0xffffff80188e299a

  0xffffff8121e9bbe0: 0xffffff80188dfa07

  0xffffff8121e9bd20: 0xffffff8018397eb0

  0xffffff8121e9be30: 0xffffff80182df283

  0xffffff8121e9be60: 0xffffff80182c28b8

  0xffffff8121e9bea0: 0xffffff80182d2665

  0xffffff8121e9bf10: 0xffffff80183b8dca

  0xffffff8121e9bfb0: 0xffffff80183ecc86

  Extensions of core in backtrace:

  com.apple.driver.AppleMuxControl (3.12.8) [3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2] @ 0xffffff7f9b472000-> 0xffffff7f9b485fff

  dependency: com.apple.driver.AppleGraphicsControl (3.12.8) [C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f9b46a000

  dependency: com.apple.iokit.IOACPIFamily (1.4) [5D7574C3-8E90-3873-BAEB-D979FC215A7D] @0xfffff f7f98db3000

  dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f98b2c000 0xffffff

  dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f98f45000

  dependency: com.apple.driver.AppleBacklightExpert (1.1.0) [C49819CE - 729A - 36B 2 - 9AC1 - 744A43DC23 6F]@0xffffff7f9b46d000

  com.apple.nvidia.classic.NVDAResmanTesla (10.0) [05FC5D7E-BB0B-3232-BBBD-8A49B687 0D8B]@0xffffff7f98f9c000-> 0xffffff7f99211fff]

  dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f98b2c000 0xffffff

  dependency: ffff7f98f8c000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [1114B99F-E439-329E-876D-1FEC4CF45DF6]

  dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f98f45000

  com.apple.nvidia.classic.NVDANV50HalTesla (10.0) [CA 56199, 6 - 3C8D - 3EBB - B5EF - 7B1B467 8ACF9]@0xffffff7f9921c000-> 0xffffff7f994c9fff]

  dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0) [05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f98f9c000

  dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f98b2c000 0xffffff

  com.apple.GeForceTesla (10.0) [84AB27AA-BB29-3476-9810-D93E9B292CE4] @0xffffff7f9a 93e000-> 0xffffff7f9aa09fff

  dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f98b2c000 0xffffff

  dependency: ffff7f98f8c000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [1114B99F-E439-329E-876D-1FEC4CF45DF6]

  dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f98f45000

  dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0) [05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f98f9c000

  Corresponding to the current thread BSD process name: WindowServer

  Mac OS version:

  15F34

  Kernel version:

  15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64

  Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

  Slide kernel: 0 x 0000000018000000

  Text of core base: 0xffffff8018200000

  Text __HIB base: 0xffffff8018100000

  Name of system model: MacBookPro6, 2 (Mac-F22586C8)

  Availability of the system in nanoseconds: 113329659075168

  last load kext to 111121888978673: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f9b5d3000 size 12288)

  Finally unloaded kext to 111267752612682: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f9b5d3000 size 12288)

  kexts responsible:

  com.apple.driver.AppleBluetoothMultitouch 90.3

  com Apple.filesystems.smbfs 3.0.1

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AGPM 110.22.0

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AppleHWSensor 1.9.5d0

  com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleMikeyHIDDriver 124

  com.apple.driver.AppleMikeyDriver 274,9

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.driver.AppleHDA 274,9

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleIntelHDGraphics 10.0.0

  com.apple.GeForceTesla 10.0.0

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleSMCPDRC 1.0.0

  com.apple.driver.AppleSMCLMU 208

  3.12.8 com.apple.driver.AppleMuxControl

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

  com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

  com.apple.driver.SMCMotionSensor 3.0.4d1

  com.apple.driver.AppleUSBTCButtons 245,4

  com.apple.driver.AppleUSBCardReader 3.7.1

  com.apple.driver.AppleUSBTCKeyboard 245,4

  com.apple.driver.AppleIRController 327,6

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  com.apple.iokit.SCSITaskUserClient 3.7.7

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AirPort.Brcm4331 800.20.24

  com.apple.iokit.AppleBCM5701Ethernet 10.2.0

  com.apple.driver.AppleFWOHCI 5.5.4

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

  com.apple.driver.IOBluetoothHIDDriver 4.4.5f3

  com.apple.driver.AppleMultitouchDriver 304.12

  com.apple.driver.AppleHIDTransport 5

  3.12.8 com.apple.AppleGraphicsDeviceControl

  com Apple.kext.Triggers 1.0

  com.apple.iokit.IOSerialFamily 11

  com.apple.iokit.IOSurface 108.2.1

  com.apple.driver.DspFuncLib 274,9

  com.apple.kext.OSvKernDSPLib 525

  com.apple.driver.CoreCaptureResponder 1

  com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

  com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

  com.apple.driver.AppleSMBusPCI 1.0.14d1

  com.apple.driver.AppleBacklightExpert 1.1.0

  3.12.8 com.apple.driver.AppleGraphicsControl

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

  com.apple.iokit.IOBluetoothFamily 4.4.5f3

  com.apple.driver.IOPlatformPluginLegacy 1.0.0

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.driver.AppleHDAController 274,9

  com.apple.iokit.IOHDAFamily 274,9

  com.apple.iokit.IOAudioFamily 204.4

  com.apple.vecLib.kext 1.2.0

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IOFireWireIP 2.2.6

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.driver.AppleSMC 3.1.9

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.driver.AppleUSBMultitouch 250,5

  com.apple.iokit.IOUSBHIDDriver 900.4.1

  com Apple.Driver.USB.cdc 5.0.0

  com.Apple.Driver.USB.Networking 5.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.apple.driver.CoreStorage 517.50.1

  com.apple.driver.usb.AppleUSBHub 1.0.1

  com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

  com.apple.iokit.IOBDStorageFamily 1.8

  com.apple.iokit.IODVDStorageFamily 1.8

  com.apple.iokit.IOCDStorageFamily 1.8

  com.apple.iokit.IOAHCISerialATAPI 2.6.2

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com.apple.iokit.IO80211Family 1110.26

  com Apple.Driver.corecapture 1.0.4

  com.apple.iokit.IOEthernetAVBController 1.0.3b3

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  4.6.1 com.apple.iokit.IOFireWireFamily

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.driver.usb.AppleUSBEHCI 1.0.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417,4

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  Unable to gather system configuration information. Model: MacBookPro6, 2, MBP61.0057.B11 of BootROM, 2 processors, Intel Core i5 2.4 GHz, 8 GB, MSC 1.58f17

  Graphics: integrated graphics card Intel HD, Intel HD Graphics,

  Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 256 MB

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0 x 0198, 0x393930353432382D3032302E4130304C4620

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0 x 0198, 0x393930353432382D3032302E4130304C4620

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

  Bluetooth: 4.4.5f3 Version 17904, 3 services, 27 aircraft, 2 incoming serial ports

  Service network: Ethernet, Ethernet, en0

  Network service: Airport, AirPort, en1

  Serial ATA Device: Hitachi HTS545032B9SA02, 320,07 GB

  Serial ATA Device: MATSHITADVD-R UJ-898

  USB device: USB 2.0 Bus

  USB device: Hub

  USB Device: Card reader

  USB device: Apple keyboard / Trackpad

  USB device: Hub BRCM2070

  USB Device: USB Bluetooth host controller

  USB device: USB 2.0 Bus

  USB device: Hub

  USB Device: IR receiver

  USB device: ISight built-in

  Crush Bus:

  Take in

  In or out of warranty you can get for free a 'Apple Service Diagnostics' OTC test and ask specifically for the VST (video systems Test)

  Genius of booking http://www.apple.com/retail/geniusbar/

  Online https://getsupport.apple.com/GetproductgroupList.action

  check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

• What is needed to download the software using Adobe Download Assistant?

  What is needed to download the software using Adobe Download Assistant?

  Adobe Download Assistant mainly use Adobe AIR.  This allows him to run as its own program instead of requiring the use of a web browser.  Adobe AIR is cross-platform and is currently compatible with Mac OS, Windows XP, Windows Vista and Windows 7.

  Click here for more information on Adobe AIR.

• BlackBerry Smartphones for technical assistance: a bug to report...

  I am reporting this bug here because I can't reproduce it or remember it quite clearly, but a few days ago, I had an application while turning the phone in landscape mode. The result was a keyboard rotated covering the left side of the screen at all. The problem remained in the following application I started upward. After I left apps a few times and turn the phone several times, the problem disappeared and has not played since.

  There is obviously a bug related to redraw a place, but since I can't reproduce it I can not associate it with a specific application. I just wanted to bring support to aware of this problem.

  Thank you

  -Donald

  Hi wbemasterpdx and welcome to the forums!

  The latest official version of VERIZON's le.75 you listed.

  The version.83 referred to as 'the flight', is an unofficial OS that has not announced for Verizon.

  There is the assumption and expectation that Verizon will be releasing it.

  JSanders made the excellent point that Verizon may not even win,

  but choose to wait for a release of the latter. Basically, you need to learn more about the version.83 and

  decide if trust you him or not, and if your needs will be met by it.

  It is your decision to load or not. The link is attached.

  Attached also is a link to the FAQ showing the device OS updating procedure.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

  http://CrackBerry.com/OS4-7-0-83-leaked-BlackBerry-storm-9530

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=3984

• BlackBerry Smartphones Technical Service Spain - repair

  Hello
  I bought a device via a web supplier (Expansys), after 8 months, the device begins to restart randomly, when open the Maps (GPS), when shooting with flash. Has all the symptoms of an eating problem. I changed the battery with the same result. Also after each reboot the battery changed from 90% to 20% and in the next reboot back to 90%. Tried all firmwares, wiped the device and no solution found.
  Please I need advice to get the unit to the technical service. RIM said that the warranty is 1 year. EXpansys Don t pick up the phone after the first 18 days. Then he said I need to contact RIM and RIM is not to the assists.
  I love my camera, BlackBerry Bold 9790.

  Help, please.

  Luis.

  Hello and welcome to the community!

  Oh... I'm afraid that you are in a more difficult situation. You see, RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

  Thus, the path of your support is not the RIM, unless you happen to be in an area with authorized service centers and your warranty conditions are such that you can use those. But, your place of purchase should be able to tell exactly how to use your warranty... so rather than let them out with telling you 'contact RIM', you must then press them for instructions regarding exactly how. As long as your dealer, they are responsible for providing you clear instructions as to what your warranty requirements are and how to use them. If all goes well they are authorized dealer... otherwise, you could be left in a situation with no warranty at all.

  In any case, you have no free path to work around all that is your formal chain of guarantee and support. There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  But, overall, from your description, I would pressure the seller to provide clear documentation and accurate about exactly this that guarantee you advice, and exactly how you are supposed to use it.

  Good luck!

• BlackBerry Passport need assistance for a passport for Blackberry

  My passport was a red blinking light and turn not off or on. I kicked the flight d keys and flashing stopped d. But it will not turn on.

  Ok thank you. So I recommend you try a refill of BONE through informal methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before all this I hope you took a good backup link, a manual copy of the memory of your device to your PC and a full documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

• BlackBerry Smartphones need assistance on issues of Marshmallow

  Hey guys, I've been checking the Web for these problems that I currently have since the update of 5.0 to 6.0 and I was hoping I could get better responses here.

  1. lock screen (I use model) do not immediately display the notifications and clock as previously on the lollipop. After pressing the power button, it shows just the configuration screen, and you must now press the "back" icon to see the old screen (with the unread notifications and clock). Y at - it an option to bring back the old behavior? Not really a problem but its worth asking if you guys know a work around.

  UPDATE: I finally found option I was looking for! So for the option "screen wakes up to."

  2. I can't seem to access my internal files and SD card after plugging my phone to a computer. The device Blackberry icon appears in my computer but is no longer visible records, etc. by double-clicking on it just shows a blank screen/window. The ability to change the features of the device when it is connected to a computer via Options > Storrage is now gone in 6.0. I used to manage my files including photos and music on my computer before the update. Resorting to the removal of the SD card whenever I need to back up my photos?

  Please also note that I tried to do a hard reset hoping to fix what might have problems, but nothing works. I even tried to install the BlackBerry-USBDrivers - 5.0.0.2 as suggested on one of the older sons. You guys have the same problems after update to the marshmallow?

  and one last thing,

  3. the middle button on the side as well as the volume buttons does not seem to have a use more... Such a shame because I find it one of the features most practical of the private when you go fast silent during meetings. You can tap it, but it gives you just the ability to scroll the volume. The instant mute option is now available with the rest of the 'slide-downs. " such a shame.

  # 2: when you connect your phone to your PC, then drag down on the shadow of the notification and he lies and must show you a selection.

  #3: I think it has changed - when you press it, there is a do not disturb option, so play with it.

• BlackBerry Smartphones need assistance with crazy email problem

  When I compose mail on my computer, my blackberry is to get copies of my email, as I write it. The more I write, additional copies be sent to my blackberry. The last email I wrote showed eight times on my blackberry. How can I disable this "feature"? It drives me CRAZY. Thank you.

  You use Google Mail: you should have said earlier. the information you give, faster solution.

  Then, it is easy for you. Read the public knowledge base article:

  http://www.BlackBerry.com/BTSC/KB10332
  Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail

• BlackBerry Smartphones need assistance with calendar

  Hello

  I have a BB 8310 from AT & T (complete idiots) that had me update my BB software to 4.5 today and also update 4.6 Office Manager.  Before that, nobody says anything to do a backup & restore once everything has been done after hours of lost time (I hate the new look).  in any case, I realized that all my contacts were in my Yahoo email once I have synced so I was able to get back them.  However, my schedule is saved in MS Outlook, which I've not used for e-mail in more than 3 years.  My outlook is connected to an old email address that was cancelled years ago.  How can I get all my calendar to sync Outlook with my BB?  Please help because it will allow me to save a lot of time.

  In addition, why my BB Messenger is stuck under a folder called 'Applications' and how do I move all those out of the folder and on my home screen?

  Finally, how can I get a home screen where I can see the messages and upcoming appointments (as I did before this stupid update)?

  Thank you

  Rodrigues

  ranipabla wrote:

  Hello

  In addition, why my BB Messenger is stuck under a folder called 'Applications' and how do I move all those out of the folder and on my home screen?

  Finally, how can I get a home screen where I can see the messages and upcoming appointments (as I did before this stupid update)?

  Thank you

  Rodrigues

  To go to the home screen application Select/highlight a desired icon -> click on Menu -> move to folder -> home

  The opportunity to see the upcoming appiontments, that you must have a theme. In your operating system previous different theme called 'Today' was the thing for you. You can do a google search for this topic.

• Passport for blackBerry need urgent assistance

  Hello world
  I put my Passport today
  But unfortunately, the screen is totally black shows nothing
  Has got the sounds and everything but not screen
  All solutions?

  do you get the trunk to the top of the screen after?

• BlackBerry smartphones need assistance with wifi

  Help! I just took the pearl flip out of the box and I can connect to my router, but I can't PING my router or browse the internet.
  My router: Linksys WRT51AB 1.2 Firmware.

  I am able to get an IP (192.168.0.106) and am able to see the BB on the routers DHCP status table. When I try to ping to the router (192.168.0.1) I get "Error reaching location ping." When I try to browse the internet, I get a "cannot find the requested server. I have a network open, no WEP. Linksys does not support the router more so I can't get any update of the firmware.

  I also tried to manually set address IP + gateway without success.

  I also have not yet put my SIM yet and have defined the 'Data Services' on 'On' and 'Connection Preference', 'Wi - Fi only.

  Any help would be greatly appreciated!

  Thank you
  Chris

  With the phone turn on, reset the unit, remove the battery for 30 seconds and reinstall again and reset the router too and try again.

• BlackBerry Smartphones configuration assistant has disappeared from the Office Curve 8330

  My icon of the Setup Wizard (the one with the picture of the phone with a gear next to it) disappeared from my office. I tried removing the battery and do a reset and select "show all" applications. Any suggestions on how to get it back?

  Office = Home screen, we call it.

  Do you think you accidentally move to a folder... The program installation, Applications, downloads, etc. ?

• Pavilion dv7 - 3063cl: how we actually gets technical assistance from hp?

  I searched this forum and found great help the diagnosis for the problem with my dv7 - 3063cl from the beginning, but now I need to contact hp for help tech and can't figure out how.  I done a hard reset on my work laptop and got a set of LEDS which all light, cooling fan humming, but screen white and no sound of hd.  The troubleshooting page I told me that it was time to contact hp, but I could use help knowing how.  I'm well beyond my warranty and I would like to know what the problem is so I can try to revive my system.  Any help is greatly appreciated.

  Andrew

  Hello

  You can contact HP using the following list:

  In the United States:

  http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

  or call the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://welcome.HP.com/country/W1/en/contact_us.html  
      
  Kind regards.

  Note: If your machine is no longer under warranty, HP may charge you for out-of-warranty support.

• Need to change the account holder on the software of the company, how to accomplish this.  was a previously used in charge and must be put in my name.

  I need to get a complete list of adobe software, we have.  employee who has been in charge of the list is no longer used here. I spoke to someone via chat, but they were of no help, because I was not the account holder.  I need to move up the food chain to a person who can help get this accomplished.

  As far as I know, the only contact is through the web link posted... but I think that you can print your chat session

  In what concerns you have, go to https://accounts.adobe.com/ then click Plans & products above to find a list of your programs and your serial numbers

  Which, of course, requires the account ID and password using your former employee has been

• Who can send an e-mail for technical assistance when a must upgrade my system before I have give up Firefox completely?

  As this last change to Firefox, upgrade 41 and a little, I had problem with access to a variety of regularly used sites and went back to the site of Firefox to download a new version of the software, Firefox now tells me that it can't load my profile. Firefox now won't work at all.

  I am currently using Internet Explorer and have miserably failed to attach a photo again the error message from Firefox. In essence, it says: "cannot load your Firefox profile. It may be missing or inaccessible. »

  Any ideas?
  Martin

  Hi martin, please press the windows key + R and open: %APPDATA%\protector.exe
  a window of the Explorer is opened upwards, in there rename the folder called "Mozilla" to something like "Mozilla.bak" - then firefox should start over.