Hotspot station stop working

New computer - XPS-8700.  Windows 7 Pro, SP1.   No real problems with the machine.  However, I am having a new issue with Station of Hotspot.  Although HS sees my phone and iPod, and each of those who see my network, none of them connects to the network through HS.  The devices were fine until some time yesterday afternoon, and then for some reason any connection, they stopped to connect.  Both devices show all the information in the DHCP - IP, subnet, router etc. - except the customer ID, which is empty. The computer and its peripherals were restarted nothing doesn't.   Any suggestions will be greatly appreciated.  Thank you for your time.

Rick:

Yes, the driver that I recently installed on my XPS 8700 was this:

Dell Wireless1703 802.11 b/g/n,BT4.0 + driver HS, Version 9.2.0.514, A00


So as you suggest, the HS almost certainly means 'HotSpot Station'.   So this is obviously as I have had unwanted installation of the Hotspot and Atheros 'SmartNet' (asav.exe).  They are both located in the directory that is created during the installation of the driver.   Both are apparently somehow triggered to run on their own, at least for the first time.    After this surprise,   I've changed since the names of the executable files so that they will not work.

You asked me to PM you to 'try something', but I'm not the one who has the problem of HotSpot. I was just to add that it is not only on the original image, but is also present in at least some wireless driver packages, I discovered to my surprise.   I now bow.  Thank you!

Thank you.

Tags: Dell Products

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