HotSync Zire31 with win7 64 bit, outlook 2007 6.01 Hotsync, Palm Desktop 4.1.4

I can't sync my Zire 31 with windows 7 (64-bit). I have a USB/IR adapter and my computer recognizes the presence of the Palm (Username) device. It also works with my laptop. However, no hotsync connection is made. Reviews of Palm: "can´t start hotsync because the serial port is used by another application. What is the source of my problem? What should I do for this?

Is there someone who can solve my problem?

Try the procedure described in the following article.

Click on the following link for the Web page of kb.palm.com for the article about connection problems computer Pocket that affect the process of HotSync.

http://www.Palm.com/cgi-bin/cso_kbURL.cgi?id=1409

Tags: HP Tablets

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