HouseCall?

Similar Questions

• HouseCall virus scan hangs up on microsoft.mediacenter.dll

  Whenever I try to scan my computer for viruses, he hangs up when it gets to the file "Microsoft.MediaCenter.DLL.  HouseCall ran at 93% and found no viruses so far before he hung up.

  Hi itzayat,

  Please, try to start your computer in Mode safe and try to scan the image:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If this does not help, you can also try with another scanner to see if this ends.  This is for the Microsoft Security Scanner, it's free:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  I hope this helps!

• HouseCall 7.1

  Apology. I have posted this question in the wrong forum.

  I have my protection in real time and MBAM MSE as a back-up. A 7.1 Trend Micro Housecall scan would cause a conflict?

  lol it doesn't have a real-time scanning, so it will be fine. teengeek.freehostingcloud.com

• Open / program runs and minimzes maximizes and closes, yet all other parts if the program does not work

  I can open / run firefox. It can be enlarged or resized without problem. links on desktop will open. Yet when I click on the search bar, or on what the main frame is a reagent. I reinstalled the previous versions and the more resent. nothing solves the problem. I like to use firefox and tend to have few or no problems. to recap. It turns on, can be resized, or closed, but nothing, not even the help button can be clicked. What can I do? does that mean that I need to use opera or ie to access the internet now. Oh no.

  How I solved this problem:

  -uninstalled / reinstalled Firefox 16.0.1 twice (the problem was still there)

  -uninstalled Firefox and checked remove personal settings / bookmarks

  -cell to download previous Firefox 15.0.1 (USB transferred .exe on the desktop)

  - then I erased my %temp% + my basket

  ran-a (one) AdAware, McAfee + TrendMicro Housecall virus
  software

  -i then portable mental hard crashed twice during startup

  -a ran the recovery boot

  -ran (one by one) disc cleaning + disk defragmentation

  -restarted

  -reinstalled Firefox 15.0.1 (aka old version) (checked and I saw it worked)

  -restarted

  It took 7 hours to fix (I was playing games on another console half the time). as is the everything works fine, once again. a few bookmarks are still missing (the weekend every week/fortnight I backup bookmarks). Well at least I can still use Firefox. I think that the problem was due to a theme that 16.0.1 couldn't run properly, so she corrupted the whole program interface. geek power-geek love.

• I think that Firefox is infected by a Trojan virus, I run a scan complete antivirus but it captures what anyone

  I believe that the virus is associated with firefox, I run a full scan using McAfee antivirus, but it shows nothing. Firefox constantly shows no sign that responded to the questionnaire, then it will be back to normal. Or I have to go into the Task Manager and terminate firefox.

  There is a fake transaction from my bank account, is anyway I have a remove the Trojan?

  Hi leehuiling

  Try again with some virus/malware scanning programs. You must use all of the programs, because each detect different malware. Make sure you update each program to get the latest version before doing a scan.

  http://housecall.trendmicro.com/ - Trendmicro online

  http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

  http://www.superantispyware.com/ - SuperAntispyware

  http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

  http://www.Microsoft.com/Windows/antivirus-partners/Windows-7.aspx

  See also for a rootkit TDSSKiller infection.

  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Thank you

• Is there a virus that causes the "cannot find server" message for any website?

  Having had no problem at all with firefox, after that my brother found himself on a "questionable" site that has closed the browser suddenly, any time I opened my browser to look at any page on my home pc I got the message 'server not found '. My laptop and phone are sailing very well without any problems. Thanks for your help.

  Make a check of malware with a few programs to scan for malware.
  You must use all of the programs, because each detect different malware.
  Make sure you update each program to get the latest version before doing a scan.

  http://housecall.trendmicro.com/ - Trendmicro online

  http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

  http://www.superantispyware.com/ - SuperAntispyware

  http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

  http://www.Microsoft.com/Windows/antivirus-partners/Windows-XP.aspx

  See also for a rootkit TDSSKiller infection.

  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Thanks again

• Satellite A100 - connect off / breaking load programs

  My Satellite A100 fails to log - I have to use the button ON / OFF to turn off.
  When I re - start, several programs fail to load, including the word.
  And my Sophos anti-virus has been "disabled". Can anyone help identify the blocking and the solution, please?

  Jane

  Looks like the BONE is damaged. It can be very difficult to 'fix' the windows, especially when its infected by a virus/worm/trojan.

  You can try a system restore to restore the system to a previous state, if not, you will need to backup your data and perform the recovery.

  A Virus scan as soon as possible. Use an online, here's a good solution: http://housecall.trendmicro.com

• Why my Windows Firewall keep turn off briefly?

  I just launched a recovery on Pavilion Media Center TV m7470n desktop my father, which has restored XP Media Edition 2005 SP2. I then installed SP3 and use Windows Update to get the latest updates. The system now works fine, but from time to time, I get a popup notification that says that the Windows Firewall is disabled. The popup balloon quickly and when I enter the Security Center Windows Firewall appears as on. I did a full scan with Microsoft Security Essentials and I also tried Trend Micro HouseCall and RootkitBuster. None of the scans showed no threat, but I'm still uncomfortable with the ball of myesterious to appear several times a day. Someone saw?

  Now, I think the HP software that updates the computer was responsible. I tried to get the updates by running the software myself, but he says there is no update available. After a day or two, however, he popped up and told me that several updates were waiting to be installed. After you install the updates from HP, the problem with the Windows Firewall stopped.

• HP TouchSmart 300 connection issues

  Hi, I have a HP TouchSmart 300 with Windows 7 Edition Home Premium that I bought in 2008. Yesterday morning it was working completely fine. The end of the night when I turned it on again, it took a while to start and join the log on screen. I was thinking just leave it off overnight and turn it on the next morning to see if that would help. I turned it on this morning and it took awhile to get to the log on screen, but he got there. Once I logged it took awhile to open a session and he stayed right on the Welcome screen indicating the loading circle. When he connected, the screen was black. Works and move the cursor, but everything else was black. I pressed Ctrl + Alt + Del and the usual options screen appeared. I clicked on log off. I then logged back in and it started to load for awhile then all returned to the login screen. I connected again and again the black screen with the cursor to work. So I pressed Ctrl + Alt + Del again and cliked start the Task Manager and it returned to the black screen. After 10 minutes to leave her like that the Task Manager appears but the rest of the screen is always black. I know 5 years will be a great run by a computer these days, but I just want to know if I could still save and continue to use it.
  
  Does anyone have an idea of what might happen and how I could solve this problem?
  This happened to someone else?

  Hello Mindy123:

  Welcome to HP forum. Sorry you hit hard by malware / virus. The reason I say this is because if Windows are not authentic. This is not the message, that you would see period that yours is false. The real message in a white box appears on a sreen desktop windows open up on the right. He'll tell you please provide Microsoft with contact phone number.

  There are three things you can do. 1 is try the safe mode method. Turn your computer off tension, then restart it tap f-8 keys use arrow keys select Safe mode with network. You can try to remove it by low loading verson of the trialhttp://www.malwarebytes.org/ malwarebytes scanner once he has finished and deleted everything. You can see if your computer starts normal now or if you like you can also try running a free virus scan check as well. http://housecall.trendmicro.com/  If no analysis removes the virus/malware. Your computer still is not booting properly then it in 2 safe mode this time you now open up HP Recovery Manager and perform a Microsoft System Restore. Go to all kind of research programs in the HP Recovery Manager open it select the Microsoft System Restore, click Next until you get to the dates that you select a date as far as you can. It can perform the recovery. Once, he completed see if your computer starts normal now. Sometimes this method whipes on the virus / malware. If this a not you don't have no choice but to do a restore factory, only cd discs.

  Pior that put your computer in safe mode and back up your personal data files once completed. Then precede to step 3.

  3. turn on your computer and press the f-12 Recovery Manager window will open. Select Restore Factory of cd. 1 insert recovery disc follow all orders for recovery. Your computer will be slow at first until it has updated itself witch will take about three days to update. Don't worry about the updates of the trees that fail to install by the end they finley will be installed.  If you have any problems, follow these steps let us know.

  If the three methods don't turn off your computer. Turn on your computer hold down Esc button for 5 seconds. Change the start of your computer in order to initialize disk CD/DVD Recovery disc 1 insert click on save and exit. Restart your computer that will automatically start to recovery. If Recovery Manager ask you how I would like to perform a recovery. Select Restore Factory disk CD and continue to follow the orders of recovery. frrw

• My HP Pavilion Notebook has questions

  Recently, I turned off my PC then started to connect, once I had entered my password that the PC got stuck on the part "Welcome" (this is the first time, it has happened and that happened for two hours). I recently got this PC not a month ago. Before I shut down my PC I was do pop ups and asked to rate sites Web etc, I noticed that it seemed to be a virus but when I scanned it, no viruses were found. The only issues with my PC are internet and my trying to connect. I would be extremely grateful for the help please.

  Hi annanurdock4045
  
  peerone suggested its probably of malware, adware, Trojans etc.
  What antivirus do you use?
  I suggest you download following the latest software of their authentic sites: malwarebytes 1) free version - scan completely & remedy in threat analysis, 2) adwcleaner - run the download file n do a complete scan n remove all found threats, 3) trend housecall - a full scan (may take several hours depending on the size of the hard drive (, mine took 6 hours) & delete or correct any threat detected.
  
  After all this rebooting your system, download CCleaner on their website, install it do a full scan... do not change the settings. Click on correct after the scan.
  
  Restart scan with some another antivirus online scanner again, opt for trend housecall new scan online eset, do the download, install... sweep remove n or difficulty threats detected, if any. That's all.
  After all this, better do you windows defender after analysis to date for confirmation.
  
  post your results of the analysis... If you have found any threats in any of the scans after each of them,
  If it is a Trojan or a virus, you may need to restore your system to a previously affected State.
  
  Thank you
  
  Visruth

• Slow satellite 1VJ-C855

  Hello

  We recently bought this PC with Windows preinstalled 8. Everything works, but is quite slow. For example to start microsoft solitaire collection takes more than 5 seconds, and then it takes another 5 seconds once selected a game before he could start.
  We also have a 3 years satellite 350 d with half the memory, the slower CPU and graphics card and it runs a lot faster.

  A more professional example: during the audit of the antivirus of Trend Housecall, the old PC made in about 3 hours. A new with less than half of the data on it, requires more than 6 hours.
  In Control Panel, I changed even the option of better graphics for optimal performance without remarkable result.

  I watched a lot in a numbeer of settings without results.
  Also note that we do not load many programs at startup.
  Help, please

  > We also have a 3 years satellite 350 d with half the memory, the slower CPU and graphics card and it runs a lot faster

  Well, I don t think that your Satellite 350 d has win 8 installed ;)
  Hardware configuration is important, but also the pre-installed software can affect performance.
  So if you want to compare laptop s / s performance computer you must ensure that both machines use the same operating system, same tools, same software.

  I think there are a lot of processes running in the background.
  This could slow down the system.

  Finally, a HARD disk failure can cause these delays too so maybe the fitness of HARD drive needs to be tested
  I test my HARD drive using a free tool called Drive Fitness Test

• Help to remove Bing

  I get messages from Bing to delete Bing.  I tried everywhich way that anyone can think.  It must be a Virus and I am protected.

  I'm on Google.  I want Bing to my computer and it please tell me how to do it.  I'm tired messages get from them to remove

  them when I can't.  Help, please.

  Hi, Donna.

  What is your Windows operating system?

  What browser do you use?

  Scan of malware by restarting your computer

  Start typing the F8 key at the manufacturer's logo

  Select Mode safe mode with networking

  It is better to download another analysis tool or online Analyzer allows to eliminate malware.

  Try one of these:

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=16

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  http://housecall.trendmicro.com/

  http://www.gmer.NET/

  Start > Control Panel > everything on the control panel > programs and features > uninstall or change a program

  Look for the Bing or Bing Desktop toolbar

  Click on one to select

  Select uninstall

  Repeat if you have both installed

  Restart the computer when you are finished

• I have a problem with the code c0000135 error does anyone have a solution to this

  I have a problem with som kind of virus code c0000135 error anyone has a solution to this

  Hello, masts,

  What were you doing when the error occurred?

  What makes you think that there is a problem with a virus?

  View all content of the message, please.

  During this time:

  Restart your computer and start typing the F8 key

  Select Mode safe mode with networking

  Download the following tool and run a scan complete to rule out malware

  http://www.Microsoft.com/security/PC-Security/Malware-removal.aspx

  While still in safe mode, use this scanner (precaution) free online

  http://housecall.trendmicro.com/

  Restart Windows

  Start > type CMD

  Press ENTER if you are using Windows XP

  If you use Windows Vista or Windows 7, right click on CMD and select run as administrator

  Type the following: sfc/scannow

  Press enter

  Note: There is a space between sfc and / scannow

  Asked may to your Windows installation media if corrupt files are found.  The System File Checker will repair the files if possible.  If it can't, you will have to reinstall Windows

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833/PL

  You can also see this re: same error

  Windows 7 service pack 1 update failed error C0000135-missing sqmapi.dll

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_update/Windows-7-Service-Pack-1-update-failed-error-code/a9e7c803-6443-E011-90B6-1cc1de79d2e2

• Cannot install programs on Windows 7

  I had a problem with the Wild Tangent game console that came pre-installed on my Dell laptop with Windows 7 OS 64 nit. I uninstalled the app, but now when I try to re - install, the program starts to install it, but the icons are missing in the Setup Panel and I can't click on anything.

  • Manually, I deleted all the old files and run a registry clean to remove old registry keys.
  • My firewall is off, like all viruses, spyware and other programs that may interfere with the installation.
  • I scan a file system [SFC] Checker to see if there are problems also ensured that the windows service install is started.
  • I turned off the User Account Control (UAC)
  • I also recorded and saved the installer of Windows
  • I also tried to install as administrator and also tried to install it using the Windows XP settings.

  I don't understand it. This program was on my computer when I got it, so I know it is compatible.

  In this process, I also tried to install Trend Micro housecall program and get the same problems with this program. The installation panel will appear, but with no buttons or icons.

  Also read this forum and tried everything that was suggested to others that looked slightly like my problem.

  I am running

  Name of the operating system Microsoft Windows 7 Home Premium
  Version 6.1.7600 Build 7600
  Manufacturer of operating system Microsoft Corporation
  System model Inspiron 1564
  System Type x 64-based PC
  Processor Intel (r) Core i5 CPU M 430 2.27 GHz, 2267 Mhz, 2 Lossnay, 4 logical processors
  A06 BIOS Version/Date Dell Inc., 02/26/2010
  SMBIOS Version 2.6
  Windows directory C:\Windows
  System directory C:\Windows\system32
  Boot Device \Device\HarddiskVolume2
  Hardware Abstraction Layer Version = "6.1.7600.16385".
  Physical memory (RAM) installed 4.00 GB
  3.80 GB total physical memory
  Available physical memory 1.95 GB
  7,60 GB total virtual memory
  5.48 GB available virtual memory
  Page file space 3.80 GB

  Any help would be useful

  Hi KatSmith0629,

  You have tried all necessary measures taken to address the problem and nothing seems to work, it is possible that the problem may be with the game itself.

  I suggest that you try to install the game in a user account, and if this fails, then you will need to contact the game support.

  To create a user account

  one) to open user accounts, click the Start button, select Control Panel, click user accounts and family safety, and then click user accounts.

  (b) click on Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (c) click on create a new account.

  (d) type the name that you want to assign to the user account, click an account type, and then click create an account.

  Help game WildTangent

  http://www.WildTangent.com/support

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Installer makes me crazy

  Every time I open MS Office 2007 or start the computer to the top of Winows Installer and TrayApp install something. Sometimes I see what we call market research. Help?

  Hello Chell_Chell8,

  Thanks for posting in the Microsoft answers Community Forum.

  It certainly seems that if you encounter a problem with a virus or a Trojan that tries to install when you start or open Office 2007.
  I've included a few websites for utilities that you can use to analyze your computer against viruses and spyware. I would like to use more than one, none of the products, which include every viral infection.

  Microsoft Windows malicious removal tool
  This tool checks your computer infections by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool the second Tuesday of each month.
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en

  SuperAntiSpyware
  SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms.
  http://www.SUPERAntiSpyware.com/download.html

  Bytes of Malware Anti-malware (Freeware)
  http://www.download.com/Malwarebytes-anti-malware/3000-8022_4-10804572.html

  Trend Micro HouseCall - Free Online Virus and Spyware Scan-
  HouseCall is a free on-line virus scanner offered by Trend Micro, which checks if a computer has been infected by viruses, software spyware or other malicious software. HouseCall performs additional security checks to identify and fix vulnerabilities to prevent re-infection.
  http://housecall.trendmicro.com/

  If please post again and let us know if these suggestions helped or if you still need help.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.