How can I fix "this copy of Windows is not genuine Windows 7 Build 7601? See report & help please.

I sent my laptop for a repair by the TechGuys @ PC World long time but now I keep the message that my Windows is a counterfeit.

The TechGuys insist that they not have installed corrupted software and refuse to do anything more on this subject

Here is my diagnosis of the system:

Diagnostic report (1.9.0027.0):

-----------------------------------------

Validation of Windows data-->

Validation code: 50

Validation caching Code online: n/a, hr = 0xc004f012

Windows product key: *-* - XFQDR - PJ794 - 8447M

The Windows Product Key hash: LVvE4tx6kQ/wSugKQc0w694kAF4 =

Windows product ID: 00359-OEM-8992687-00304

Windows product ID type: 2

Windows license Type: OEM SLP

The Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250} (1)

Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

Signed by: n/a, hr = 0 x 80070002

Product name: Windows 7 Home Premium

Architecture: 0x00000000

Build lab: 7601.win7sp1_gdr.130318 - 1533

TTS error:

Validation of diagnosis:

Resolution state: n/a

Given Vista WgaER-->

ThreatID (s): n/a, hr = 0 x 80070002

Version: N/a, hr = 0 x 80070002

Windows XP Notifications data-->

Cached result: n/a, hr = 0 x 80070002

File: No.

Version: N/a, hr = 0 x 80070002

WgaTray.exe signed by: n/a, hr = 0 x 80070002

WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->

Cached result: n/a, hr = 0 x 80070002

Version: 2.0.48.0

OGAExec.exe signed by: Microsoft

OGAAddin.dll signed by: Microsoft

OGA data-->

Office status: 100 authentic

Microsoft Office Home and Student 2007-100 authentic

OGA Version: Registered, 2.0.48.0

Signed by: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Data browser-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default browser: C:\Program Files\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: fast

Download unsigned ActiveX controls: disabled

Run ActiveX controls and plug-ins: allowed

Initialize and script ActiveX controls not marked as safe: disabled

Allow the Internet Explorer Webbrowser control scripts: disabled

Active scripting: allowed

Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->

[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]

[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]

[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]

[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]

Other data-->

Office details: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-8447 M00359-OEM-8992687-003042S-1-5-21-2620106703-1275669022-1269381020ADVENT Roma Phoenix 1.05AD20090916000000.000000 + 0001CBB3607018400F808090409GMT Standard Time(GMT+00:00)03DSGLTDDSGWIND7100100Microsoft Office home and Student 200712208D953BCCF4F38MzRh9456kr He53TQrqaGBAh1gA plus81602-924-8611311-68416 1

Content Spsys.log: 0 x 80070002

License data-->

Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: n/a

Beyond: 0 x 0000000000000000

Event time stamp: n/a

ActiveX: Not registered - 0x80070005

The admin service: not registered - 0x80070005

Output beyond bitmask:

--> HWID data

Current Hash HWID: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqh4ancWevBW2nC/pviq/1g1UiKAm0bK

Activation 1.0 data OEM-->

N/A

Activation 2.0 data OEM-->

BIOS valid for OA 2.0: Yes, but no Windows marker

Windows marker version: N/A

OEMID and OEMTableID consistent: Yes

BIOS information:

ACPI Table name OEMID value OEMTableID value

APIC                                    PTLTD                                     APIC

FACP INTEL CRESTLNE

HPET INTEL CRESTLNE

START PTLTD $SBFTBL$

MCFG INTEL CRESTLNE

SLIC DSGLTD DSGWIND7

SSDT BrtRef DD01BRT

SSDT BrtRef DD01BRT

SSDT BrtRef DD01BRT

SSDT BrtRef DD01BRT

I tried to remove the sp1 that I saw on another post but that he has received the following message: "Setup has detected the error: 0x800736b3.» The assembly reference is not installed on your system. »

The problem is that I have the disc of Windows 7 OS because it was already installed when I bought the laptop, so I find myself with this problem and no way to fix it other than spend more money buy a new OS and I simply do not have it.

Any help would be greatly appreciated so thank you in advance if you can help.

Laws

Hi Louise,.

Perform the steps from the link below and see if it works.

Windows 7 displays "Windows is not genuine" with a 0x80070005 error code

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/( )

Good day!

Tags: Windows

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