How can I fix "this copy of Windows is not genuine Windows 7 Build 7601? See report & help please.
I sent my laptop for a repair by the TechGuys @ PC World long time but now I keep the message that my Windows is a counterfeit.
The TechGuys insist that they not have installed corrupted software and refuse to do anything more on this subject
Here is my diagnosis of the system:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - XFQDR - PJ794 - 8447M
The Windows Product Key hash: LVvE4tx6kQ/wSugKQc0w694kAF4 =
Windows product ID: 00359-OEM-8992687-00304
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: Microsoft
OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0x80070005
The admin service: not registered - 0x80070005
Output beyond bitmask:
--> HWID data
Current Hash HWID: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqh4ancWevBW2nC/pviq/1g1UiKAm0bK
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC DSGLTD DSGWIND7
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
I tried to remove the sp1 that I saw on another post but that he has received the following message: "Setup has detected the error: 0x800736b3.» The assembly reference is not installed on your system. »
The problem is that I have the disc of Windows 7 OS because it was already installed when I bought the laptop, so I find myself with this problem and no way to fix it other than spend more money buy a new OS and I simply do not have it.
Any help would be greatly appreciated so thank you in advance if you can help.
Laws
Hi Louise,.
Windows 7 displays "Windows is not genuine" with a 0x80070005 error code
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/( )
Good day!
Tags: Windows
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