How can I get cyam and magenta to print on a printer-C410a? New cartridges - twice now - unprinted

I bought a brand new HP 564XL cyam and magenta cartridges for my C410a.  I replaced the "old" who ran out of ink.  But I have no color band on any of the print outs (not at all).  I check vents, I aligned the cartridges, cleaned, everything.  So far - nothing at all for the bars red or blue on these test pages available on the printer.  Any ideas on how to solve this problem?  This has happened today with two sets of nine cartridges (by the way, yellow, black and photo cartridges all worked very well).

If you have followed all the steps listed here in this document , with the exception of replace the printhead, I'd be beside a manual cleaning of the print head to ensure that the build was not the cause of the issue of quality output. Instructions to perform a manual cleanup can be found on pages 223-227 of the user manual. After we finished the manual cleaning of the print head, I would then again run the automatic print head cleaning utility from the Toolbox or the façade. If the utility is proposing to achieve a level intermediate and advanced cleaning, be sure to complete all the levels proposed. I hope this helps.

Tags: HP Printers

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