How can I get my Help and Support Center works again?

I just briefly see the hourglass but nothing opens.  I noticed that I also have problems to access the help files in another one of my programs if it means something.  Running XP SP3.

I checked and it is in the registry and set to automatic.

You don't need to start the RPC Locator.

I do not quite follow or understand why the pchealth.inf file isn't in the c:\windows\inf folder.

I looked at my pchealth.inf with a text editor and there a lot of things in it and I found an IEM and 0409 folder, but is not to be the pchealth.inf file.

When you open Explorer and look at the c:\windows\inf folder, there should be LOTS of files in there.  If you don't see them, you need to adjust your tools for the Explorer. Folder Options, display, advanced settings for allow:

Display the hidden files and folders

and uncheck the box for

Hide extensions of known file types

Then you should see a lot of INF files in the folder c:\windows\inf (check the part even once).  Unless they all had somehow kill him!

Hmmm...  Maybe someone else will have some ideas.

Instructions are KBJose!  But those who are old enough so I'll have to look again and make sure that they are still of the senses (to someone other than me).

Tags: Windows

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