How can I get a helper.exe file that works so I can uninstall Firefox?

I'm trying to uninstall Firefox. The uninstall in Control Panel feature does nothing. The file helper.exe in uninstalling Firefox folder does nothing, even when I "run as administrator".

Try to start Windows Explorer as an administrator by right clicking on its icon. Go to these folders and right click on them. Click on properties and under "Permissions", make sure that all the permissions are checked in read/write. If Windows does not allow them to help, start Windows in Mode safe.

Start Windows in Mode safe can prevent your computer to run any malware or tool that may block certain administrative actions such as deleting a file, editing a file system, uninstall a program, etc.

To start Windows in Mode safe mode in Windows XP, Vista or 7, press F8 during the restart until a menu appears, and then choose Safe Mode. Windows 8, you start msconfig (Windows + R), go to the Boot and mark 'start safe mode '. Restart your computer and Windows 8 will run safe mode.

Once Safe Mode try to perform the action you were trying to do and check if it works now.

You must remove the following folders, as appropriate:

  • C:\Program Files\Mozilla Firefox
  • C:\ProgramData\Mozilla Firefox
  • C:\ProgramData\Mozilla
  • C:\Users\username\AppData\Local\Mozilla
  • C:\Users\username\AppData\Local\Mozilla Firefox
  • C:\Users\username\AppData\Roaming\Mozilla
  • C:\Users\username\AppData\Roaming\Mozilla Firefox

Also clean your temporary and garbage files with Windows built-in hard drive cleaner or alternatives such as CCleaner or TuneUP utilities.

This solves your problems? Please report us!

Tags: Firefox

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