How can I get my hp officejet pro 8600 to print a custom size

Hi, I just upgraded from the officejet pro 8500 to the officejet pro 8600, I try to print a piece of the custom paper size.  The size is 26.9 mm x 13.4 mm, I am on windows 7.

The error is:-paper detected does not match format of paper or type selected.

I had 4 printers officejet different over the years and never not been able to print a custom size, can someone please help with this one.

Some printers are able to print custom formats real, but most made currently are not. It is because the printer must be able to recognize and 'confidence' settings which are entered. If a number was entered incorrectly, the printer can damage its internal components.

This is especially true in this case, because the above dimensions are considerably smaller than anything that can be printed.

My recommendation is to use a paper size appropriate to print materials and cut the large piece to the correct size.

Let me know if it helps!

Tags: HP Printers

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