How can I go back to a wired connection to the internet on my laptop?

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  Thank you for using answers Forum. Please let us know how it works.

  Joseph
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Adam
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

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• I use windows XP service pack 3 and I can't connect to the internet on your laptop even if I can connect using my other devices.

  I have tried everything I can think of nothing doesn't. The strange thing is that it connects as usual and I can even use Skype and download updates, but I can't surf the net. I can't understand. I have tried ipconfig release and then renew, repairs of stack TCP/IP, Winsock reset and the use of different browsers. I ran the XP connection troubleshooting tool and received the following message, that this is probably caused by your firewall settings

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  I downloaded the hotfix from microsoft, but it made no difference unfortunately.

  I use AVG 2011 antivirus protection. I tried connecting via the wireless and wired. I did ipconfig and tried to rattle of my other devices and my router and everything seems normal because they can communicate with each other. See below.

  Microsoft Windows XP [Version 5.1.2600]

  Copyright (C) 1985-2001 Microsoft Corp.

  C:\Documents and Settings\Administrateur > ipconfig

  Windows IP configuration

  Ethernet wireless network connection card:

  The connection-specific DNS suffix. : gateway.2wire.net

  IP address...: 192.168.1.72

  ... Subnet mask: 255.255.255.0.

  ... Default gateway. : 192.168.1.254

  C:\Documents and Settings\Administrateur > ping 127.0.0.1

  Ping 127.0.0.1 with 32 bytes of data:

  Reply from 127.0.0.1: bytes = 32 time<1ms ttl="">

  Reply from 127.0.0.1: bytes = 32 time<1ms ttl="">

  Reply from 127.0.0.1: bytes = 32 time<1ms ttl="">

  Reply from 127.0.0.1: bytes = 32 time<1ms ttl="">

  Ping statistics for 127.0.0.1:

  Packets: Sent = 4, received = 4, lost = 0 (0% loss),

  Time approximate round trip in milli-seconds:

  Minimum = 0ms, Maximum = 0ms, average = 0ms

  C:\Documents and Settings\Administrateur > ping 192.168.1.72

  Ping 192.168.1.72 with 32 bytes of data:

  Response to 192.168.1.72: bytes = 32 time<1ms ttl="">

  Response to 192.168.1.72: bytes = 32 time<1ms ttl="">

  Response to 192.168.1.72: bytes = 32 time<1ms ttl="">

  Response to 192.168.1.72: bytes = 32 time<1ms ttl="">

  Ping statistics for 192.168.1.72:

  Packets: Sent = 4, received = 4, lost = 0 (0% loss),

  Time approximate round trip in milli-seconds:

  Minimum = 0ms, Maximum = 0ms, average = 0ms

  C:\Documents and Settings\Administrateur > ping 192.168.1.254

  Ping 192.168.1.254 with 32 bytes of data:

  Request timed out.

  Response from 192.168.1.254: bytes = 32 time = 2ms TTL = 255

  Response from 192.168.1.254: bytes = 32 time = 4 ms TTL = 255

  Response from 192.168.1.254: bytes = 32 time = 1ms TTL = 255

  Ping statistics for 192.168.1.254:

  Packets: Sent = 4, received = 3, Lost = 1 (25% loss),

  Time approximate round trip in milli-seconds:

  Minimum = 1ms, Maximum = 4ms, average = 2ms

  C:\Documents and Settings\Administrateur > ping 192.168.1.70

  192.168.1.70 ping with 32 bytes of data:

  Response of 192.168.1.70: bytes = 32 time = 2ms TTL = 128

  Response of 192.168.1.70: bytes = 32 time = 94ms TTL = 128

  Response of 192.168.1.70: bytes = 32 time = 8ms TTL = 128

  Response of 192.168.1.70: bytes = 32 time = 13th month TTL = 128

  Ping statistics for 192.168.1.70:

  Packets: Sent = 4, received = 4, lost = 0 (0% loss),

  Time approximate round trip in milli-seconds:

  Minimum = 2ms, Maximum = 94ms, average = 29ms

  C:\Documents and Settings\Administrateur > ping 192.168.1.254

  Ping 192.168.1.254 with 32 bytes of data:

  Response from 192.168.1.254: bytes = 32 time = 1ms TTL = 255

  Response from 192.168.1.254: bytes = 32 time = 2ms TTL = 255

  Response from 192.168.1.254: bytes = 32 time = 3ms TTL = 255

  Response from 192.168.1.254: bytes = 32 time = 3ms TTL = 255

  Ping statistics for 192.168.1.254:

  Packets: Sent = 4, received = 4, lost = 0 (0% loss),

  Time approximate round trip in milli-seconds:

  Minimum = 1ms, Maximum = 3ms, average = 2ms

  C:\Documents and Settings\Administrateur >

  I worked on it for 2 days straight trying to find a solution and this is my last resort. I really hope that someone can help me because I even tried technicians internet ATT who couldn't help me. There must be a solution out there. I must be missing something. It must be a software problem or something simple. Help!

  Hello

  You can check this link:

  http://support.Microsoft.com/kb/920074

  Note:

  It implies also on Windows XP SP3

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