Cannot resolve IP # so unable to connect to the internet on my laptop. Can diagnose, but not repair. Why?

I have windows xp on the desktop & windows vista on computer dell laptop. For some reason unable to connect to internet on laptop, I took it on vacation.  I wasn't able to get on the internet for 2 weeks at the home of parents therefore had to use his laptop with his internet connection.  I have locked up something on my own.  Office IP #192.168.1.1 but phone's IP #192.168.1.0. What can I do? Thank you

Hello Bamzplaces,

Thanks for posting in the Microsoft Answers forum! The IP address of your laptop must be assigned by DHCP through your router. Proceed as follows to make sure that your laptop computer to obtain an IP address automatically:

·          Open network and sharing Center via Control Panel or by double-clicking on network control and select Properties.

·          Click on to view the status of

·          Click on Properties

·          When Windows asks your permission to continue, click continue .

·          Select Internet Protocol Version 4 (TCP/IPv4) , and then click Properties

·          Verify that the obtain an IP address automatically and DNS server obtain an address automatically are selected.

·          Follow the same steps for the connection of your Internet Version 6 (TCP/IPv4) Protocol

·          Click OK and exit to the desktop.

I would then recycle your adapter to disconnect manually for 10 to 20 seconds and then reconnect. Your connection once we connected is displayed, try to connect to the internet.

Hope this helps J

Adam
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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