How can I recover my backup password because I forgot it on my HP laptop?

I forgot my password to my HP laptop backup. When I hit reset password and Password Wizard turns on, I struck then and plug my USB drive but it tells me to enter the password reset disk. (WHICH I DID NOT). I put a new cd - r disc and it tells me that there is not a disk valid! Help! What should I do? I need to get this going as quickly as possible to retrieve my notes for the work at the end of the week.

Jimmy,

If you are referring to login your account password, a password reset disk is something that cannot be made in advance.  You can not retrieve or reset your existing password if you already have a password reset disk or written the password down somewhere unless you have an additional account on the computer that has the power to Admin-level at which case you can use it to reset the password for the account of the problem.

In this forum, no one can advise a remedy except reinstalling Windows.

Tags: Windows

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