How hoax calls centres to access my phone from my computer number, even though I have security on my system?

I had problems with my computer and found that my system was attacked.  However my Norton security blocked.  I logged the Microsoft Support page to perform various diagnostic tools to see if there was a problem with my software.  The next minute, I received a phone call from a hoax call center claiming they were Microsoft, which I knew was not the case.  What is interesting is that the appellant pretends to be a... automated phone call which it wasn't when I talked back.  Especially when I asked "are you an automated service?  I then realized actually, I was talking to a person.  In the background, I could hear other people who speak with a tone of voice "computing."  Crook change their methods of attack to access personal data?  Everyone should be aware of the tact, that these people are adopting?

Hi Caspwilson,

Yes, there is a scam going around, never give your computer access to anyone... Never open a Web page, they may ask you to open. You can indicate that you do not use microsoft windows and hang up.

Reference: http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/i-received-a-phone-callemail-from-someone-saying/968f23dc-b7c1-4c8e-95a2-f89dde500ab8

I hope this helps.

Tags: Windows

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