I downloaded the new 9. ? version said to my PC to run it. It said to restart my system which will come into force. Yes, I did. Whenever I try to access the line, it gives me the message that I have to restart my system. What should I do?

I downloaded the new 9. ? version said to my PC to run it. It said to restart my system which will come into force. Yes, I did. Whenever I try to access the line, it gives me the message that I have to restart my system. What should I do?

Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

Download a new copy of Firefox and save the file to the desktop.

Uninstall your current version of Firefox, if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

Tags: Firefox

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    Diana

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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