How long to restore pc to factory settings?

I have a pc compaq presario cq5320f dual processor. I got a virus received discs to restore the factory settings. I tried last night CD everything worked well but he always took to install new software (13 hours) hp will not help as they say its out of warranty... Got up today... Was not finished yet as advised to me so I started again... It was about 2-3 hours now... Anyone know if this is normal... ? A guy that I talked about at HP said it can sometimes take a long time... He said a guy it took FORTY-EIGHT hours to install (does not work after that) any feedback is greatly appreciated.

Hello denicemd: 1st of all why not try this:

1. remove all the parts of your computer except keyboard & mouse

2. with your recovery media in your optical drive press the "F8" key to install all via "safe mode".

3. If she asks you can choose the administrator who pick rather than your own name to follow what you see on your screen

Sometimes, that's what a pc should be normal

4. run chkdisk or scandisk with all the options checked to eliminate problems of HD

5. while still in safe mode, download an antivirus & antispyware apps at least

6. when linking your stuff

After that unless you need a new HD I would be very surprised if you didn't have a full recovery!

Good luck

hope this helps

spacechild

Tags: HP Desktops

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