How Officejet detects vs sheet paper envelopes?

I recently bought an Officejet Pro 8100 printer. It is connected via USB to my iMac 21.5 (end 2013) with the Mavericks BONES.  I can print the sheet of paper Pages or Web application, but when I load #10 envelopes according to the instructions that the printer cannot recognize them when I try to print page addresses.  The printer indicates that the tray is empty.  It seems that the printer does not detect the envelopes.  What is going on?

My problem has been resolved by purchasing another brand of envelope #10.  The printer seems to be sensitive to heavier envelopes sealing and replied with the message "empty Document."  Problem is now solved.

Tags: HP Printers

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