How to check a company called Microsoft Support?

I keep getting phone calls from a company called support essential Microsoft technical support request. I paid for support over two years with a company, but I don't think it's the same company. In any case, the calling company says that they are part of Microsoft and they can update my security settings to keep hackers out of my network and keep someone who they say hacked into my network and sending offensive spam. It's for real? I live in the country and have no neighbors. How a person to hack my network? I have literally no neighbors within 2 miles.

Its a variant of this type of scam.
*******************************************

This is a scam that last for years. Microsoft never does unsolicited phone calls.

Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

Report the scam
http://support.Microsoft.com/reportascam

Scams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

And see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

Tags: Windows

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