Calls to Microsoft Support. ???
I keep getting phone calls from a person claiming to be calling Microsoft Windows. He tells me that my computer is sending false messages, and Microsoft will stop it if I don't get on the computer with him and make some changes. I don't trust him. Microsoft contacted me this way?
It's a scam. I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
But If you allowed the appellant to access your computer, you can have significant problems require action on your part to include contacting your financial institutions, change passwords and formatting/reinstalling your operating system.
Check out these links for more information:
Kind regards...
Tags: Windows
Similar Questions
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How to check a company called Microsoft Support?
I keep getting phone calls from a company called support essential Microsoft technical support request. I paid for support over two years with a company, but I don't think it's the same company. In any case, the calling company says that they are part of Microsoft and they can update my security settings to keep hackers out of my network and keep someone who they say hacked into my network and sending offensive spam. It's for real? I live in the country and have no neighbors. How a person to hack my network? I have literally no neighbors within 2 miles.
Its a variant of this type of scam.
*******************************************This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Strange phone calls claiming to be from Microsoft Support...
Did someone received phone calls of a contender unlisted number to the Technical Support team of Microsoft in what concerns the Elimination of malware and ask you to follow the steps to access your computer? I hung up on them because I didn't think it was legitimate.
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon. After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix. After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said). I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey. Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
FYI, there are two main offices in our House, one running XP and the other Vista. We have also 4 laptops, XP, (1) Vista (1) and Windows 7 (2).
Sorry for the length of both the threshold question and paragraphs here, but this is my first question. Thank you for your help in advance.Hello
They give you direct access to your computer or install
any software of them? If yes remove internet access to the machine
NOW. Take the steps below and you may have to contact Bank
credit cards, credit, companies offices, suppliers, and e-mail contacts
and others where sensitive information could be compromised. You
will need to carefully check for malware, so that you do not transfer
with backups, and then save the data in a redundant way and format and
Reinstall Windows. Check with the system manufacturer and other professionals
of course you have everything you need to complete this procedure.------------------------------------------------------------------------------------------------
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support===========================================================
===========================================================Follow these steps carefully:
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlHope this helps
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Microsoft support calling my home number?
I received a phone call from (818)843-9427. The person claimed it was microsoft support and that my system was out of errors and there need to access my computer to solve the problem. I has not complied with his request, and he noted that my computer would become unusable in the future. This call is legitimate?
It's a scam. I'm glad you don't fall for it.
http://www.Microsoft.com/security/online-privacy/msName.aspx
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phone calls made to me on my landline by the microsoft support team
Hi I wonder if anyone else had this happen... made phone calls for me on my landline by the microsoft support team as he really worried about who they are?
Hi I wonder if anyone else had this happen... made phone calls for me on my landline by the microsoft support team as he really worried about who they are?
It's a scam. Never provide any access to your PC to someone who calls you with some story about virus infections (etc.) is detected on your PC. MS would never do that (plenty of examples in the MSE forum if you care to look).
More tips - social engineering is a term for the bad guys who try to convince you to do something that would allow them to infect your computer or gather confidential information (Bank online identifiers for example...)You (and everyone!) need to be careful to not be fooled (and some of these guys are VERY GOOD at deceiving people.Beware of strange emails and especially strange phone calls. Don't forget that you can not trust Caller ID on your phone... it is very easy to spoof the name of your choice on caller ID. -
* Original title: MJTriState
Someone from the Tristate MJ (not sure of the name), called, saying that it represents the widows team of Microsoft Support. They had followed my computer (Windows 7) and noticed problems with it because it was very slow at startup (TRUE). He said that my computer has been hacked. He gave me my product windows (OK) key and me had discovered my event log that have trouble with my printer. Then he asked permission to take over my computer and fix the problem. At this point, I hesitated.
The question is done Microsoft outsource monitoring Windows 7 computer in trouble. It seems very likely.
Dennis
As already mentioned: it is a scam.
You can read: beware of fake Tech Support scams
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I received a call from a support of Microsoft, 866-775-3938 Center
The appellant claims to be an official to Microsoft through the Microsoft Support Center. Says that he got some auscultation automated my computer information. Real? or NOT?
It's a scam. One moment. More information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
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a call from microsoft I think? ...
Microsoft called my house and said something on my computer but I could not understand him his accent was so strong, but I don't have my computer on or pluged because it needs work. My question is why, although I started using another computer from last night that's not mine. I don't know if it's real or not, but I got 1 another call about 6 months ago. so, how will I know if it's a real concern?
should I call Microsoft myself to see whats up .a opinion would be great. Thank you tamara
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Spooky or what! Earlier, while I was in the middle of writing a message on the Microsoft forums, I received a phone call on my landline to someone who says they were Microsoft Windows, and that they were calling on my computer (words to that effect), then the person (male) asked if I was on my computer. I hung up at this point! It could have a real call because I asked questions of the community over the last few days - or was it just a scam? If it was a scam, then, how very weird that I would get the call while I was actually on the Microsoft Web site invite!
And, even more strange that, in the course of my writing of this message, I would get a second phone call, Microsoft widows (a number beginning 00190...) aledgedly the person (female this time) telling me that my computer sends error messages, wondering if I am the owner of the computer and I'm on my computer now?
Is this a coincidence? or something different going on here? This is all very scary!
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
Report a scam to technical support
https://support.Microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635514050206231635&WA=wsignin1.0&WA=wsignin1.0
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
And see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Suspicious call from Microsoft
Original title: I got a call from Mocrosoft someone has loaded a malicious hacking on my computer software. This communication really comes from Microsoft.
I received a call from Microsoft that someone charged with software piracy on my computer.
This call is really Microsoft?Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I received a call from Microsoft
There was a call from Microsoft, the number is+ 20227681500. Ask ahsan shahab, but unfortunately I had not received the call. If someone had made the call so please answer me.my email is ()* address email is removed from the privacy *).
Did you expect a call from Microsoft (for example, in response to a support request, that you had made for them? If this isn't the case, then unrequested calls of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
-
Fraudulent calls claiming to Support Ms.
Do you know the people who answer the phone at 951-566-4800? They claim to work as support for Microsoft people and want to help clean up my PC.
They use an address of www.microwinsupport and are there to help with the problems that my PC has reported to them.I think they are crooks and you might want to prevent to falsely represent your company.Hello
Yes, it's a SCAM!
The number is usurped or forwarded to another number, perhaps another country.
951-566-4800.
http://www.numberinvestigator.com/phone/951-566-4800.html========================
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.
First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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