How to deal with late payments for creative cloud
My payment does not pass and I deal with once again, since there is only a technical problem with my card provider. What should I do (Adobe mail indicates only the change payment method, which I'm not interested)
Thank you
G
Hi Melissa,
Please, contact support by chat/call in order to get corrected billing queries.
* Be sure that you are connected to your Adobe account while accessing the link *.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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How much time does it take for creative cloud activation occur after the order?
How much time does it take for creative cloud activation occur after the order?
Hello
In order to activate the creative cloud, please see: -.
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I want to cancel the payment for creative cloud
I want to cancel my payment on my creative cloud because I use it not right, but if I want to use it again I just going to renew my subscription.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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I changed my plan to try the creative cloud, pack of photographers. It is not for me, so how can I go back to package payment plan monthly photographers?
Please visit: https://helpx.adobe.com/creative-cloud/help/upgrade-change-plan.html
I hope this helps.
Concerning
Megha Rawat
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I can't make the payment for creative cloud. Why are you unable to process my order?
Why am I not able to buy the creative cloud?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Payment for creative clouds all apps
It is Adobe...
I don't have credit cards, but I wanted to subscribed the all apps for annually... y at - it a next to the credit card payment method?
Thank you
The PayPal option is only available in some countries supported. No option of PayPal in Australia. No idea why. Anyone here use it.
Adobe Store | Online order and payment FAQ
How to buy software Adobe (CC, CS6) with PayPal, credit card no. ProDesignTools
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Could you please tell me how to reset my password for creative cloud
When I enter the creative cloud up-to-date first pro, I asks me to enter my username and password, I, but keep getting rejected. My adobe username and password is ok but not creative cloud. How can I reset my password for creative cloud?
Please refer to: Reset password | Acrobat Connect Pro
Has Adobe ID and login troubleshooting
Concerning
Stéphane
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How to become a dealer for creative cloud for United Arab Emirates
How to become a dealer for creative cloud for United Arab Emirates
Hello
Please see:
I hope this information is useful!
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How to deal with operating system windows 8.1 and apps on usb device
Hi, I have a laptop Lenovo G505. Windows 8 64-bit was preinstalled in it. Later, I upgraded to 8.1. Laptop is almost 9 months and still under warranty. Since a few days, built Lenovo solution Center alert this analysis of hardware detected failures in one or more devices. On suggestion of Lenovo, I ran hdtune pro app in my machine and it also detected 3 hard drive errors. As my machine is under warranty, Lenovo is ready to replace my hard drive with a new one. But they say that it is the responsibility of the customer to return the windows 8.1 operating system and install in the new drive and their liability is limited to the replacement of the hard disk only. I am not computer savvy and I request concerned to guide me how to deal with operating system windows 8.1 on external media like USB, DVD, and install in the new drive. I also installed a number of apps and paid games. Therefore, I would like to resume these games also files so that I need not buy again. Assistance in this regard is required.
Hello Mohan,
Thanks for posting your query in Microsoft Community Forum.
I can of course understand the situation and will be happy to help with your query.
Let me ask you;
- You have the key product for Windows 8 or 8.1?
You can create an installation media (DVD/USB) for Windows 8.1 and re-install when you want. However, in order to create an installation media for Windows 8.1, you need the product key. If you don't have the product key for Windows 8.1, you can not create installation media.
You can create the installation media for Windows 8 by using the product key Windows 8 If you have. In this case, install you Windows 8 first and then go to Windows 8.1 through store.
As far as your paid apps (purchased by store) are concerned, you should be able to install them as soon as you sign in with the same Microsoft Account where apps were purchased.
You can see the steps indicated by Ronnie Vernon replied on 24 December2013, re - install paid apps.
You can follow the steps below to create installation media.
- Run the program Windows 8.1 configuration or installation of Windows 8 (depending on the availability of the product key for the specific operating system.
When you are prompted to run or save the file, choose run
When you are prompted to enter a product key, enter the 25-character product key, that you received when you purchased Windows 8.1 (or Windows 8).
When you are prompted to install Windows 8.1 (or Windows 8), select install by creating media and then click Next.
Select the type of media you want to use: either a Flash DRIVE or a DVD.
To create a USB flash drive
Click on the USB flash drive.
Plug the USB key into a USB port on your PC.
When you are prompted, select the USB key that you want to use, and then click Next.
If you have files on the USB flash drive, it will remove them.
To create a DVD
Click on the ISO file , and then select the location where to save the ISO file.
Insert a blank recordable DVD into your DVD drive.
Burn the ISO of the DVD file using Windows disc Image burner, or another program DVD burning.
Note: Ensure that the USB or DVD key that you use has nothing else stored on it and has a sufficient free space to download the Windows 8.1 Installer: about 2.3 GB for the 64-bit version.
You can also read the article below to create a USB stick recovery.
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Thank you.
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Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you
Hello
You must create a new Adobe ID with a new email and select Hong Kong as the country.
^ Ani
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How to deal with analysis PC Performance & Stability Report
Yesterday, when I just walked into my Office Xp, an error report in a program called... uh, PC Performance & Stability Report analysis, can possibly be, telling me to correct these errors have shown under its professional service.
How to deal with him?
Thank you for your advice it.Hello MeriClaybron,
1. have you installed any show analyzing the program on your computer?
This problem can be caused due to infection by the Virus. I suggest that you run a virus scan on your computer using Microsoft Safety scanner and check if you have the same problem.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
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After updated recent Acrobat reader, dated 06/01/2016, files already created with Tamil fonts show blank pages. How to deal with all this?
Hi tnrk64,
We just released Acrobat Reader for iOS version 15.4 on 23 January 2016.
This version includes the special snag you have met.
Would you please try it and let us know if it works for you?
If you have problems with Acrobat Reader on the Apple App Store update, please take a look at the following page for advice: http://adobe.com/go/updatehelp
Thank you!
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How we would use the apps with connecting them to creative cloud and it is not not a trial.
How we would use the apps with connecting them to creative cloud and it is not not a trial.
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Mylenium
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subscription to the month for creative cloud photoshop ended due to no money in bank account, it will b auto renewed once the money is there once again in the Bank? How to cancel it permanently?
Liliane,
To cancel the Member please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on the cancellation: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Atul_Saini
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