How to get my USB ports working again

I have a hewlett packard presario CQ61-320SA notebook and my two right usb ports stopped working. I am lost without these elements, what can I do can someone help me please, what about Jill Kellett

[Moved from comments]

They are ONLY two USB ports? If this isn't the case, you can well have a hardware failure that would require a repair to a place of authorized service center.

If they are the ONLY two...

Go to control panel > view large icon > Device Manager

Open the Universal Serial Bus Controller section

Right-click on the first occurrence of a controller, improved and select the UNINSTALL option and follow through with the process...

Restart the computer and let to re - install the USB controller...

Tags: Windows

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