How to import a MOV file to my first Adobe Elements 7?

Hello

I shot some pictures with my camera T3i. I now only images on my desktop (I have a windows pc 7). But when I try to import this sequence which is a MOV file, it says "this file is not supported.

However, I checked on the website of adobe under "Supported in first Elements 7 Adobe File Formats" and show it as an option. So, what gives? I am able to simply watch the video on my PC,

and I am also able to download MTS images on this software. So why not the sequences MOV?

Could use very little help. Thank you!

[Ask in the correct forum allows... Left generic Cloud/Setup forum for forum specific program... MOD]

Reinstall Quicktime in a version compatible to your old version of PRE.

Mylenium

Tags: Premiere

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    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

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