How to install the Synaptics pointing device driver
Hello
I accidentally uninstalled my Synaptics pointing device driver. So now I can't use my touchpad like before. It won't scroll now for example. Could someone help me even download and get my touch pad will work as before.
I have a hp laptop Pavilion that is running a 64-bit windows 8.1and operating system.
Thanks in advance!
Kind regards
Sandrine
Select your product > select your model > Option 2: go directly to the result software and driver > driver-keyboard, mouse and input devices > Synaptics TouchPad Driver
You should be able to download and reinstall the driver.
Tags: Notebooks
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Dear community of Hp,
I had a problem with my hp envy, which occurs a few weeks previously and now has decided to post here in the forum hp laptop because
no solution can be found on the internet. Ive done a lot of research and try but nothing happens.
I knew that the Synaptics Touchpad no longer works. I tried to uninstall and reinstall the driver, but I do help. I still see the touchpad in the listof material and devices. And every time that select the properties of the mouse it still appears the message like this unable to connect to the Synaptics Pointing Device Driver, if you have installed a different ps 2 device driver scoring please uninstall the synaptics using the Yes button. You must then reinstall your device external device driverfor score again.
In the control panel > Device Manager > display hidden devices under the mouse and other pointing device, there is a yellow triangle on the HP TOUCHPAD SMBUS.
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Hi @topzias,
Thank you for the update.
Would you be so kind as to post what worked for you in the public forum, where others can see it and maybe help?
Cheers to you and thanks in advance
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If you have installed a different PS/2 driver pointing device please uninstall the Synaptics driver by clicking on the YES button. You must then reinstall your your external device again pointing device driver.
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It looks like the driver for the touchpad stopped working.
I have no idea why, but I recommend that you install the driver once more.Visit the page of the Toshiba UE driver.
Select your notebook series and download the touchpad driver.
Then unzip the driver package and install the driver.
Reboot the laptop and test again. -
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Trying to open my mouse to check my control panel mouse settings, I get a dialog of pointing device Synaptics w / these message: "unable to connect to the Synaptics Pointing Device Driver. . If you have installed another device pointing PS/2 Driver please uninstall the Synaptics driver by clicking on the Yes button. You must then reinstall your device pointing to your external device driver again. "I have NOT installed another pointing device driver and my mouse and touchpad work ok. However, as I can not access my mouse, I can not set or configured my settings of the mouse and touchpad.
Hello
· You did changes to the computer before the show?
· What happens when you click the Yes button in the error message?
· You are able to use the mouse on the system?
I suggest you uninstall the software from programs and features and then try to open the properties of the mouse and check if you are able to open the mouse properties then I would you recommend to uninstall the drivers that are installed on the system in the Device Manager and then download the drivers from the link below and check if the problem is resolved.
http://www.Synaptics.com/support/drivers
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
I suggest you to contact the mouse manufacturer for assistance. Click on the link below.
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with Brice thanks.
Hi paiyay,
Thanks for posting in the Microsoft Community.
I understand that you are unable to open the synaptics pointing device in windows vista
· You did changes to the computer before the show?
· What happens when you click the Yes button in the error message?
· You are able to use the mouse on the system?
I suggest you uninstall the software from programs and features and then try to open the properties of the mouse and check if you are able to open the mouse properties then I would you recommend to uninstall the drivers that are installed on the system in the Device Manager and then download the drivers from the link below and check if the problem is resolved.
http://www.Synaptics.com/support/drivers
http://www.Synaptics.com/resources/drivers
Updated a hardware driver that is not working properly
Connect the hard disk, and then try running the fix tool of the article below and check out them.
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/I suggest you to contact the mouse manufacturer for assistance. Click on the link below.
See also:
FAQ and troubleshooting
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