How to validate windows after the disk crash hard with or without pay for a new disk
Hello
Thanks for any help. My hard drive crashed after it overheated. Each attempt I used to reinstall or use a backup version failed because my hard drive could not be found. This disc that came with my computer was so useless. I had to go to a computer repair shop & buy a new CD with Windows 7 on their part. Now, when asked to reactivate it, it says my code is not genuine and is not even from America. I read in another message that a person would buy a CD to their computer manufacturer. I do now? I have the dang code for my original windows installation. It is right on the side of my computer Tower, but obviously it does not work as disc of the repair shop has a different code.
Now that my computer is totally fixed, is it possible for me to try and reinstall my windows with the repair disc supplied with my computer when I bought it? Alternatively, I can reset my computer to its factory installation? Are these files on my computer since I have used another drive? I'm guessing that probably not. Thanks again for any help.
Statistics of the computer:
Windows 7 Home Premium 64-bit
Hard drive: 1 TB
Memory: 3 GB
Processor Intel Pentium E58
I'm pretty computer illiterate, so if you tell me to go to a certain place and type a number of keys, I won't be able to understand it, even with the simplest explanations... I'm sorry.
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Tags: Windows
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