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• Orb iTunes turns when you try to sort Apps on Iphone s 6 using Mac or PC. How can I solve this problem?

  Orb iTunes turns when you try to sort Apps on Iphone s 6 using Mac and PC at different times. Applications do not appear to the right of the applications that are registered in the ITunes applications library. How can I solve this problem?

  Hi leon4444,

  Welcome to the communities of Apple Support! I'm sorry to hear that you are having these problems with your iPhone. I'm kinda not clear on the exact nature and scope of the issue you describe, but if you are having problems sorting or organize your apps using iTunes, you can verify that you follow the procedure described in the following article:

  12 iTunes for Windows: Sync and organize iOS apps

  Concerning

• I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?

  I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?

  I want to erase the hard drive and use it to install windows xp.

  From what I've read, it could be a number of things that went on the wall. Issue of dead hard drive, BIOS, peripheral USB plugged when starting, etc.

  Does not help, but could help to point you in the right direction...

• There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

  There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?

  Hello

  We need more information. What antivirus do you use? Don't forget to contact support
  and forums. If the MSE a response - MSE here on answers forum. What version of Windows
  you use. It might also help if you named the malware involved.

  Please provide all the information we need to help us help you.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ===============================================================

  This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
  Start - Search.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  There may be necessary sanitation - which some depends on your version of Windows.
  RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
  more information on these methods require responses - Windows Forums for your version of
  Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  Also, be sure to provide all the information we need to help us to help you:

  How to ask a question
  http://support.Microsoft.com/kb/555375

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows XP: I have 448 MB of RAM available. What happened to the 64 MB of RAM lack and how can I solve this problem. Thank you

  I am trying to install application constant guard Internet Security of Comcast.  After trying to download and install the product, I get and RAM error message indicating I need 512 MB of RAM to install this product, and I only have 448 MB of RAM available.  What happened to the 64 MB of RAM lack and how can I solve this problem.  Thank you

  The only way to see more of RAM is to install a graphics card and disable the onboard graphics of your motherboard. If you do this, you should be able to see all the 512 MB of it.

  That being said, I will repeat what I said before...
  You can always buy more RAM and install it on your motherboard. Go to crucial.com for more information.

  In addition, you should review install 'Internet Security' application or suite. They are not necessary (you can easily configure Windows so that it is very safe) and they often ruin the performance of a PC.

  If you want advice in "hardening" your PC security, let know us.

• When I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

  Using Windows XP Profwssional.

  (1) when I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

  (2) can I use this feature when both computers are on the same network?

  Hello

  (1) you must configure your computer to use the remote control - see here:

  http://www.winxptutor.com/raenable.htm

  and don't forget to make the firewall exceptions

  (2) this function works on the different network also (so a computer can be in the United States and one in Australia)

  Note - a computer can have Windows XP (family or professional edition) and another may have Windows 7, Vista.

  LC

• Asian languages appear as boxes; How can I fix this problem or if you use an online translator

  Asian languages appear as boxes; How can I fix this problem?  or if you use an online translator

  You will need to download a language pack to correctly display the text.

• "you met a serious error, serious errors can be caused by many things including the virus... "How can I solve this problem

  Hello United team, I installed recently the 'command and conquer zero hour', but when I open it this error pops up "you have experienced a serious error, serious errors can be caused by many things including the virus..." "How can I solve this problem

  "You met [a] serious error...". "It would be interesting to know what software gave this message. The game? Windows? Unlikely, I've ever seen a strange warning like this. Is it followed by a Board, what to do next? -I'm asking this because many "rogue AV" programs use similar messages to push users to install their "security solutions" = malware that contains and spreads viruses, he warns against.

• I have iOS 10 and I am still unable to make messages with animation effects. How can I solve this problem?

  I have iOS 10 and I am still unable to make messages with animation effects. How can I solve this problem?

  Without knowing what is happening when you try, it is difficult to recommend troubleshooting. However, one of the first steps is to ensure that you don't have to reduce the Motion activated in accessibility.

• I tried to backup my iPhone several times. I get a message indicating that some files were not available at the time of the backup. How can I solve this problem?

  I attempt to backup my iPhone several times and it does not backup. I received a message stating "several files were not available at the time of the backup. How can I solve this problem?

  Hello Lope8725,

  Looks like you are trying to backup either iCloud or iTunes, but you have found an error on files being unavailable. Can reply you with the exact wording or a screenshot of the message you are getting?

  In the meantime, you can solve the problem with either of those two sections depending on whether or not it's iTunes or iCloud:

  If iCloud backup could not be completed or if you can not restore

  or

  If your iTunes backup could not be completed or you cannot restore from a backup

  See you soon!

• I can't upgrade to the latest version of Firefox, I tried several times and each time that it fails, please tell me how I can solve this problem?

  I can't download the last update, I am told that I must but evertime I try fails. I left it for more than 2 hours and he still had the message saying it has been updated, it certainly cannot take this time, please tell me how I can fix this problem that I love firefox and would not have to return to the dreaded "internet explore.

  Have you tried the full installer from loading? You can get one here:

  • https://www.Mozilla.org/en-us/Firefox/all/

• Hi why my iphone wifi turn off automatically when I lock my device? And how can I solve this problem

  Hello

  Why my wifi from the iphone 6 turn off automatically when I lock my device? And how can I solve this problem?

  Yes, it's designed for it. If, however, you plug, WiFi will not drop when the screen is locked.

• Why open one of my favorites in the sidebar and how can I solve this problem?

  One of my bookmark sites always opens in the sidebar. Why? and how can I solve this problem?

  Opening in the sidebar is the default action for bookmarks created via a "Mark this Page" link or button on a Web site. Make sure you use many methods to "Bookmark this Page" located in Firefox instead.

  Right-click on the bookmark and select Properties, then turn off the preference for the load this bookmark in the sidebar, and then click Save.

• New version will not work with the yahoo toolbar. How can I solve this problem?

  I downloaded the new version of Firefox, and it will not work with my yahoo toolbar more. It worked fine until I updated to the new version. I went back to the old version 16.0 and now he repeats to me my version is obsolete. How can I solve this problem and get the new version to work with my yahoo toolbar?

  To start, make sure you have the latest Yahoo toolbar.
  http://help.Yahoo.com/kb/index?page=content & y = PROD_TOOL & local = en_CA & ID = SLN5044 & print = false

• Finder continues to request my password every time I want to move or delete files in OS x El Capitan. How can I solve this problem?

  Finder keeps asking for my password everytime I want to move or delete files in OS X El Capitan. How can I solve this problem?  It seems that it is a matter of permissions of the drive, but the new disk utility does not check the permissions of the drive as before

  Apparently, this problem is solved by CF461 in 2012 with the following response which worked for me.  Thank you, CF461