HP 15-r043tu Notebook PC: Setup of Touchpad

I have a problem with my scrolling options in the touchpad, scroll bar does not work because I started using my cell phone. I use windows 8.1 and hp-site, I installed Version18.0.4.0 'Synaptics TouchPad Driver' in accordance with the recommendations of the site of hp product specification... I can not change the previous settings of my options of touchpad in Device Manager which currently stood at Synaptics ps/2 port touchpad...

pls help me to get rid of this problem...

Hi @mishi29

Welcome to the Forums of HP Support!

I understand that you are having problems with your touchpad, and you tried to install a different driver. I'm happy to help you.

First of all, you can try this driver, also from the support page for your laptop and see if it works for you. It is dated 2014-11-21. Synaptics TouchPad Driver

I recommend first downloading it on your laptop and note where you saved it. Then uninstall your current driver or drivers of in Control Panel.

Then, restart your laptop. After he has finished booting the system, install the new drivers that you saved previously.

Then restart your laptop and see if you can you configure it as you want.

Then, there is this page which covers most of the probable questions associated with touch keys.

Use and troubleshooting of the TouchPad and ClickPad (Windows 8)

I hope this helps.

Tags: Notebooks

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