HP 2000-2d49WM laptop PC: slow Internet connection
I've dealt with problems with my internet connection for a while now. I first started noticing the issue once we moved and had to switch internet service providers. Before moved us, I was the only one using the wireless, so I never noticed a problem. Now, there are about 6 devices using wifi at some point. Seeing that there are more devices, I thought that the upgrade of the internet would allow a smoother internet experience. I upgraded from 15Mbps to 30Mbps (eventually to 50 Mbps). The connection got faster, but I noticed even a bit of lag from time to time on my laptop. Countless calls to the ISP and many visits by repair technicians at home later, the problem has been resolved. Everything worked fine except for my laptop. Phones and tablets and even the laptop Tech, were running at 54-56Mbps. My laptop? 26 - 32Mbps (using Speedtest.net to check the connection speed, btw). Even directly connected to the modem using an ethernet cord, it was running only about 34Mbps. The repair tech said that he had no idea why only my laptop has been affected by this issue. Now, my connection is anywhere between 20-30Mbps, even lower when others use the wifi.
So far, I tried to reinstall the wireless network card driver and update drivers (the steps proposed by HP troubleshooting) wireless network. I don't really know what to do about this, at this point. Any help would be greatly appreciated.
Hi @AJay_89 ,
Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. Thanks for the very detailed post on what you've done so far. Very useful.
I looked into your problem on your laptop HP 2000-2d49WM and slow wireless connection signal. I would change the channel on the router. Routers are able to communicate to your laptop on several different channels, and sometimes it helps.
You could disable IPv6 for the laptop. Some say this helps.
Solve this problem Microsoft Fix it 50413.
Here is a link to help as well.
I hope that it helps anything here.
Thank you.
Tags: Notebooks
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