HP 2000-2d59TU laptop PC: [HP 2000-2d59TU Notebook PC] connected charger, no lights and not charging?

Hello

It's the first itme Ive used the forums, but I need help.

My laptop computer that ive stayed for 2 years now seems not to load, Ive tried things like putting the battery in and out (seems silly, but some people told me to do), but it does seem that theres no change. Ive checked the wires and the battery and it does not seem to have a problem since there are no cuts, burns or is visible. It's different because it does not show the signs of "blocked, do not load ' vouchers now charger randomly and rarely charge for a few seconds then stops and random times.

Right now the State of my laptop's battery and it still have the problem.

Thank you.

Hi there @Venoiix,

Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I read your post on the Forums of HP's Support and I understand that your charger is plugged into your notebook PC HP 2000-2d59TU, but the laptop is not supported.

I did some research and found some documents for you according to the problem you described with your battery and it is not not a charge. Two of the document I have provided below will very probably the best to narrow down where the problem comes from.

If the documentation or supplied troubleshooting helps you solve the problem, please click accept as Solution so that the other encounter the same problem can find the easier solution.

Here is a document called battery is no Notebook Power or hold a Charge. If your portable computer battery powers the laptop or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery does not seem to be the issue please follow the document troubleshooting power supply for laptop .

If the diagnosis says that you will need to purchase a replacement power, make sure that you use the computer model number and check the correct part number for the card in the HP parts store.

Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated. Sometimes not being up-to-date can cause problems as well.

Please follow these troubleshooting steps, re-post and let me know the results.

Thank you!

Have a great day!

Tags: Notebooks

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