HP 2000 laptop: HP Notebook WILL is NOT updated with DAY 2000!

Hello, I hope I'm in the right place.

I am asking for help because my laptop HP 2000 absolutely REFUSE to update. So far, he has accumulated (114) updates. Whenever I try to install, one of two things happen: it stalls at the "Download update/Initializing Update" page, or it reaches a certain amount of "installed" and then updates nada.

Simply, the screen goes black and refers to what is the screen of the computer (the sign of the HP) which then goes back to the start lock screen. I tried refreshing the computer, same resetting.

I am in no way a professional so, obviously, I don't want no touching something that I shouldn't be or do something stupid, so explaining in detail would help him.

I have no idea what's going on and I really need to solve this problem. If anyone has any suggestions, please let me know. Thank you.

Run this downloadable Windows Update utility here:

http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

Also run a sfc/scannow command from the elevated command prompt (DOS window)

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-Windows-8-a.html

Tags: Notebooks

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