HP 23-q152m: touchscreen has stopped working on my brand new HP 23-Q152m

I've had this computer for a few days.  In the beginning, everything worked perfectly, including the touchscreen.

But today, I realized suddenly that the touchscreen does not at all.   Nothing happens at all the

I tried to go through the settings, but I wouldn't change a thing, and everything seems good.

When I go to the screen 'about' on the Control Panel, it says correctly Pen and Touch - Support Windows touch complete with 10 points of contact.

Any ideas?

Gary, welcome to the forum.

The first thing you should do is run HP and Windows Update to make sure that the software and drivers are all updated to the latest version.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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