HP 250 G4: noise becomes crisp when his next song / video plays

Hello

This is driving me crazy

When I open iTunes / Nextflix / YouTube and play something, the sound is fine. But when the next episode / runway lights, or if I open another application and start playing something, the noise becomes crunchy / metal / distorted. As if the sound is too loud for the speakers - however, it happens even when the right volume down.

I found two things this fix the problem temporarliy.

1. If I refresh the Web page, or close the program and open it again, the sound is well again.

2. If I go to control panel > sound > speakers/HP > advanced > and change the default format.

But after doing one of these things, that the next video / track lights up, the problem reoccur.

Things I've tried...

  • Exclusive mode under the tab advanced on 'speaker/HP.
  • Update drivers for speakers

Maybe it's a coincidence but at the same time my laptop stopped carrying audio to my TV via a HDMI cable. If I plug it into another TV: no problems, video and audio through the HDMI cable. But he no longer loves my Sony TV.

Hello

See if the fix described in the following document will help.

http://support.HP.com/us-en/document/c05289563

Kind regards

DP - K

Tags: Notebooks

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