HP 430 G2: Freezing of the touchpad, randomly when I use my laptop

Hello

I bought this phone 6 months ago, and this problem starts for 2 or 3 months.

I tried the synaptics driver version 17.0.18.8, 18.1.8.1 and 18.1.15, all versions have the same problem

Sometimes the cursor freeze, sometimes the cursor moving around and out of control

Sometimes the touchpad detect I multitouch even when I'm only using one finger

What can I do?

any suggestion to solve this problem? I am really impressed with this laptop and the only problem I found

Thank you

Hello

Try the following.

First of all, download and reinstall the Chipset driver at the following link.

Driver Chipset - Windows 10

When this is finished, stop the laptop.

Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

When windows has reloaded, see if the following Synaptics driver is better.

Version of the Synaptics 16.0.1.0 driver

Kind regards

DP - K

Tags: Notebooks

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