HP 4620: guaranteed

If you are considering buying a Hp4620 all in one printer, avoid like the plague. I had one of those bought for me as a present 2014 Jan. It worked well for about 6 months. Then after he developed a printhead problem while it was under warranty I was able to contact HP online. They talked me through all the various patches, but nothing has worked for a replacement was sent. Large, or was it? When the replacement arrived I got an immediate problem with him again once I went online to talk to a grumpy but this time after putting in the numbers series etc I was informed that my printer was no longer under warranty. I went into the details of my previous printer and once more, I was able to discuss with a representative online. I told the rep, I was not happy to lose the warranty of my printer and it agreed to modify the warranty due to expire during my first printer would, January 15, 2015.

Large, or was it? A few weeks ago my printer developed some problems, so I thought that I could chat with someone online. I entered the serial number etc, but even once told me that my warranty has expired. At that time, I had lost the details of my last printer so I couldn't see if that was always recorded. I filled the form of guarantee of the dispute and which has expelled HP but still did not have the decency to answer. Horrible customer support.

The 2 problems I have now with the printer is, 1. I can't the ink black print for love nor money. I bought a genuine new cartridge but it won't play ball. I cleaned the printheads again and again, I tried to run 100's of black copies only to end up with a blank sheet of paper. 2. for the 1st time since I bought the printer, I tried to use the scanner wireless but sent messages from the computer saying that it was an error, try changing the IP number and the printer saying that it was not connected to the Internet. I know what I have printed a document of my iPhone as a test, although a white sheet of paper. Software and drivers are all up to date. For months, I was bombarded with messages saying that networkcommunicator has detected a problem, maybe this relates to the issue of scanner?

All in all, I won't buy more HP, they are not reliable and the after sale support and the service is horrendous.

Hello

I am happy to say all problems with this printer have now been resolved.

I personally want to thank each and every one of the people involved in obtaining this sort, Happytohelp01, Jeff Christopher and Dan (Customer Relations)

Concerning

Tony

Tags: HP Printers

Similar Questions

  • My Officejet 4620 do not print black ink

    I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

    just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

    going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

    theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

    you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

    (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

    (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

    (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

    (4) press the scanner part and the upper part against the back wall.

    (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

    (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

    (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

    (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

    (9) now that all the screws are removed, take the Panel front and partially pop it back together.

    (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

    (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

    (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

    (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

    (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

    (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

    (16) continue to do this until the water is clear.

    (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

    (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

    (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

    (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

    now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

    p. s.

    You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

    Enjoy!  -Porf

  • e-mail HP 4620

    where can I find my e-mail on a hp eprint address 4620

    Was not working. The printer has been renovated, and hp would not be guaranteed it. returned and won't ALWAYS buy products new hp!

  • printer 4620. I can't print in black.

    I can't print in black. I changed the black cartridge genuine HP, no luck. I made the diagnosis and the heads cleaned/aligned, I didn't put the old cartridge of INK BLACK back, no chance.

    test print has colrs and black very very thirsty. any advise?

    Hi morriskwt,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Officejet 4620, you cannot print in black ink, you tried an alignment without success.

    I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

  • I bought my Iphone7 United States, is it guaranteed in India?

    In fact I bought my phone at home I want to ask that is it is guaranteed in India

    No, the iPhone must be returned to the United States for repair or replacement.

  • I want to buy ipad in the United States to use in India.   will be guaranteed will be honoured in India for ipad bought in the usa

    If I buy the air ipad 2 in the United States on thanks giving day and if I use the ipad in India will get a guarantee assistance in India.

    also is there any problems if I use, ipad, made in the USA, in India

    There should be no problem, as long as you use a single wireless device. If you want a connection wi - fi and cellular iPad, the guarantee would be specific to the United States. A wi - fi connection must have the guarantee honoured in India. This question may be better providers allowed in India.

  • MacBook Pro 2014 - failure of the graphics card for the 2nd time in 2 years - no guarantee

    Hi all

    end of 2014, I bought a new 13 inch Retina Display MacBook Pro mid 2014 model (A1502, EMC2875). A few months later, the graphics card has failed - no obvious reason. Apple replaced. Now, the graphics card has not yet. Still, the mac worked perfectly well (no overheating of the noise, nothing) and all of a sudden - no understandable reason or external actions, the graphics card has failed. Unfortunately, I do not have a guarantee of more. At least, I can access my documents by connecting two Macs, so I hope that the material is not affected.

    My model (1502) apparently only has a single integrated graphics processor.

    My questions:

    • After some research, I discovered that Apple used to have these problems with the 2011 edition. They have implemented a replacement program. Does anyone know sth on this subject?
    • What graphics card would you recommend? How much such a graphics card? Where could I buy a cheap?

    Of course, I don't want to reuse the same type - guess I don't have to explain how @* #&! I'm after two times the same problem within two years after the purchase of a brand new MacBook Pro...

    I would appreciate any recommendations and links!

    Best regards

    Rahel

    -As you say, your Mac model uses the graphics processor integrated in the CPU chip. So, there are ios no replacement possible. The CPU is soldered to the logic board

    -The problem with the 2011 MacBook Pro was with the discreet Nvidia, not the graphics unit integrated in the CPU graphics unit.

    -When you went to an Apple store just says the genius of APple?

    This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop.

  • If guaranteed iPhone bought abroad?

    If I buy an iPhone at an Apple Store in the United Kingdom but I live in Italy, where I need to make a warranty claim related to the 13-24 month which isn't covered more of the Apple international warranty period but only by the guarantee of the seller, can I expect this service from any Apple Store in EU or I come to the United Kingdom?

    Tnxs.

    The warranty of the iPhone is not and has never been international. 'Exception', if you want to call it that, is phones purchased in the EU, which is considered to be a single country for the purposes of warranty and service.

    No idea how Brexit will affect this. I've not seen or heard any statement from Apple about this yet.

  • Is there a guarantee after replacement?

    Hello Apple fans - I'm too anyway,

    I would like to know your opinion if apple guarantees the replacement free of charge after that I have replaced my video card for the same after 3-month maintenance / repair warranty service Apple provides also? It's quite strange that I have to pay 700 EUROS according to my service provider local to apple for technology HW old and does not work both to the risk of having again directly after these 3 months to pay more than 700 EUROS to replace another. Is it possible that Apple for these cases to arrange repair futures than any other service?

    Sincere friendships and Thx for your suggestions,

    Alfons Salden

    Alfons,

    You should be in touch with Apple about your question. It is an international forum and policy to your topic may be country-specific.

  • Hi all, I bought apple phone I 5s recently is the power button / stop does not. Bought in the United States, but I was shifted to the India, the works of will to guarantee in India please help

    Hi all, I bought apple phone I 5s recently is the power button / stop does not. Bought in the United States, but I was shifted to the India, the works of will to guarantee in India please help

    Ask an authorized service provider regarding iPhones, a guarantee of a country may or may not be honored in another function where you take the device.

    (143868)

  • If I pay for an application and it does not work I would get my money back guarantee, please, thank you

    If I pay for an application and it does not work I would get my money back guarantee, please, thank you

    This is a user to user forum. You don't talk to Apple.

    You can report a problem with applications to http://reportaproblem.apple.com and request a refund as well.

  • A US iPhone will work in Australia, guaranteed?

    I amtravelling in the USA and the need to buy a new phone. A US iPhone will work in Australia and will be honored in Australia for repairs warranty it if necessary?

    It can work in Australia, but not all bands could be supported. Guaranteed for a phone US is valid in the United States. Band support can also count on the device you purchase.

  • Feld and Volk iPhone there a guarantee?

    I think to buy an iPhone Feld and Volk 6s, but I don't know whether or not it will void the warranty. I've heard that now iPhone can match if I buy the Apple Watch, but is plated gold iPhone 6s void the warranty? One of the most expensive phones has any guarantee in this case if I drop the real diamond. https://www.naij.com/316374-the-worlds-10-most-expensive-mobile-phones.html

    Any warranty on device changed as it would be to any company has made some changes.  This kind of thing would immediately void the warranty of the manufacturer Apple standard one year.

    See http://feldvolk.com/en/feldvolk/faq

  • 4620 OfficeJet won't print black

    My printer does not print anything in black. I replaced the cartridge black and tried everything to troubleshoot print quality and troubleshooting blank pages printed without result.

    I tried using Mac OS X 10.8 and Windows 7 64-bit, with the same results.

    @PetuniaJH

    Because it's a 4620 I would advise calling HP hotline, regardless if it is no longer under warranty...

    http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/getting-the-latest-firmware-amp-product-updates/m-p/3326035

    Phone numbers

    http://welcome.HP.com/country/us/en/wwcontact_us.html

  • All in one HP 4620

    Hello

    Now, I get an error message "Selected Document cannot be opened" when I scan.  In the scan dialog, I see the scanner taking the photograph.  But PDF files always have this error.  JPEG files are ok have transformed the computer and the printer on and outside.

    Thank you

    Hello nickmgb

    What operating system do you have? Are you using the Officejet 4620? How is the printer connected? you have the latest version of Adobe Reader is installed?

    Looks like Adobe Reader cannot be installed.

Maybe you are looking for