All in one HP 4620

Hello

Now, I get an error message "Selected Document cannot be opened" when I scan.  In the scan dialog, I see the scanner taking the photograph.  But PDF files always have this error.  JPEG files are ok have transformed the computer and the printer on and outside.

Thank you

Hello nickmgb

What operating system do you have? Are you using the Officejet 4620? How is the printer connected? you have the latest version of Adobe Reader is installed?

Looks like Adobe Reader cannot be installed.

Tags: HP Printers

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