HP 4620 shortcut.

I am runnimg a hp4620 on Vista to work well until I lost the connection between the pc and the printer.  I uninstalled reinstalled using the disk only to find the shortcut (Toolbox) did not work. I did re-instalation 4 times but still no luck.  When I go into the details it shows that there is no shortcut. Apart from that, I have no other problems with printing.

Any suggestions please how can I get this working again once please.

Hello perkyza,

Welcome to the Forums of HP Support!

If I understand, when you installed the software for the Officejet 4620 trying to solve a problem, the icon of the printer will not work.

You can try using this document from HP: HP Printer Wizard opens the window "Printer Setup & Software" attempt to fix the software.

I would like to know if it's any help.

Tags: HP Printers

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