HP 7500 a - Win 7 64 bit BSOD

Computer - HP Elitebook 8470W, 16 GB, 256 GB SSD

OS - Win 7 64 bit

HP 7500 printer has E910

Problem when print regularly have BSOD and reboot.

Firmware the printer checked and "up-to-date".

Win 7 fully updated

All printer software updated.

First installed from the included HP disc printing software.

Rental tried Win 7 find drivers online.

Finally tried HP Win 7 installation wizard.

System still often crashes when printing to each method.

Looks a bit better when print spooling turned off.

Have tried uninstalling and reinstalling the base software but also pilots.

Crashed when printing Microsoft software (Excel) and 3D (Solidworks) CAD software

Other brands of printers installed and they work all OK, no problem.

Hello

I guess that the printer is connected via USB?

Be aware that the printer supported by USB 2.0 and does not support USB 3.0.

Try to plug the USB key into the USB 2.0 port, the port identified by the number 1 below:

So you can of course connect the unit via your home network.

Please let me know if this is useful,

Shlomi

Tags: HP Printers

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