OfficeJet 4620 3-in-1 printer will not print on the wireless network

Have updated my Mac OSX to Yosemite (10.10), & now the 4620 Officejet will not see my WiFi network.  Have already uninstalled & reinstalled, used USB and installation CD.  Restarted the router also.  The printer went as far "Retore System Defaults".  Any suggestions?

THX

Hi @tomiet,

Welcome to the HP Forums!

I see that your HP Officejet 4620 will print on your wireless network, using Mac OS X 10.10. I'm sorry to hear that, but I'm happy to help you!

I recommend trying an installation installation of Wireless USB. Please consult this guide, convert a wireless USB connected printer. In addition, this video can help as well, Configuration of wireless USB printers.

I hope this will solve your problem of connection and have a nice day!

Tags: HP Printers

Similar Questions

  • HP Officejet 6500 a: printer will not connect to the wireless network.

    I got this HP printer for a while and it worked fine.  Our old router is out and we had to get a new one.  Installed perfectly and printer continued to work properly.  The password for the router was ridiculous, that's why I changed it to something much more simple to remember.  Since then, my printer will not connect to wireless internet.  I have a ~ and reinstalled the printer but still have the same problem.  I thought maybe to try the former password would, but who does not work either.

    Anyone has any ideas that might help before chuck it and go and get a new one altogether?

    Thank you.

    Easy things first.  Turn off the router and the printer.  Turn on the router and wait 3 minutes.  Turn on the printer and see if it connects to your router.  Status?

    If no joy, temporarily disable all security in the router.  Now try to connect the printer to your SSID not guaranteed without password.  Status now?

    If OK, go back and add WPA2-AES with your simple password.  Status now?

  • ENVY 4520: printer will not connect to the wireless network

    with wireless on Printer Setup Wizard, printer detects the network but when I enter the key to encryption (correctly), he comes back with a message "Unable to connect to the network".  The printed report suggests the address filtering MAC can be activated.  But I checked and it is specifically DISABLED.    The printed report indicates a FAILURE on "no filtering."

    Please notify.

    After struggling with this for two days and after the announcement of this question and all by downloading the HP doctor, I noticed that the printer had suddenly cured himself. I'm not sure what I should credit this miraculous healing. Thank you I guess?

  • HP 7520: HP 7520 will not connect to the wireless network

    There is some additional information to

    http://forums.Xfinity.com/T5/home-networking-router-WiFi/HP-7520-will-not-connect-to-wireless-networ...

    on this issue.

    Have several APs for a single wireless network allows the printer foolish law.  (Not a Repeater, a second AP connected to the local network with the same configuration of network for security, etc.).

    I solved this problem.  In accordance with the discussion on the link, the problem is that the printer cannot connect to a wireless network if there is greater than 1 for a wireless network (SSID) name wireless access point.

    This thread has had several useful suggestions, but what finally solved the problem, it's the second point has access to a mode where I can create a 'virtual' access point and, above all, a SSID associated.

    Note that not all access points or routers support virtual APs, but this function seems to be more common over time.  Older models is not able to do that.  However, a new access point is sometimes cheaper than a new printer.

    If you do not understand the jargon in the procedure below, I recommend that you find someone who does, then they can do it for you.

    Solution:

    1. On one of the wireless access on the network, create an a new virtual AP with a slightly different name SSID (for example < name of the network - > _1), on the same VLAN (usually VLAN 1).  You may need to put the AP in "multiple AP mode" or something similar, and then restart the AP.  All other settings (DHCP, security, mixed mode b/g/n, etc.) must be the same for the new SSID.
    2. Run the printer Wireless Setup and connect it to this new SSID
    3. Confirm that the printer can be seen by other devices on the network

    Tips:

    • Check the security is the same as the original SSID, Alternatively you can create a vector of insecurity in your network.  Do not WEP-128 when the other SSID uses WPA2 AES, for example.
    • The AP I had had several resets to make it work because of the mode and parameter changes.
    • If you connect the SSID but cannot connect to or be seen by anything on your network, check the new SSID/AP is in the same VLAN as the original.
    • Because the printer is not roaming, and the speed is not a problem for me, I used the access point that could support this solution, which is deeper and slower than my primary AP.  I have not noticed any problems.

    The printer has been reliable on the wireless now on the new SSID, 48 hours.

    I have not upgraded any software on a client of the printer (PC, Mac, phones).

    I think that it is a positive confirmation that the problem is with the implementation of the printer of the stack of network and not with the driver or client software on remote devices.  The 802.11 protocols provide for a network name (SSID) wireless with several access points using different MAC addresses.  I suggest this HP look into this as a potential bug with their network printer for the 7520 protocols stack.

  • Photosmart 5524: Photosmart 5524 will not connect to the wireless network

    I recently moved house, and since the move does not connect the printer to the network.

    The router and the parameters are the same as before the move, and appliances are on opposite sides of the same coin.

    Initially, he sees the network, but does not connect when you press the WPS button or the password.

    After the first attempt he cannot see all networks at all until the settings are reset, even if the network name is entered manually.

    Printed on the test result to get a 'Pass' for YOU wireless and WIRE WORKS, a "failed" to FIND NAME of NETWORK and "Not run" on all other tests. The proposed solution is not useful, as it suggests using the Wireless Setup Wizard to set up the printer, which I already do.

    No other device has problems see the network or connection to it. MAC filtering is not lit. Some devices have a static IP (required to stop Ipad wife being a tyrant of intellectual property), but the router DHCP is still active for most devices.

    Temporarily remove your SSID of your router password. Now try to connect to your SSID unsecured. Are you successful? If so, go back and add WA2 - AES with a password and try again.

  • Laptop will not connect to the wireless network

    I have a Toshiba laptop with windows Vista, and it does not connect to wireless internet at my father's House. My father and my sister have the same exact computer, and both of their computers work perfectly well. Mine will work with an ethernet cable plugged in, but when I try to connect wirelessly, it does not work. I've never had this problem in my mom's house or anywhere else. Can someone help me please?

    Hello

    This is a security feature of each wireless router I've ever seen, although I wouldn't be surprised to discover that some router didn't do it. You need to check your router admin pages to see if mac address filtering is in effect. Address filtering Mac prohibits access to the router by any unauthorized network device. All network devices have a unique mac address which you can find through opening a command prompt (click Start, then type cmd and press enter) and then typing ipconfig/all. The output refers to your device Wireless 'physical address' (mac address) and will be in the format hh-hh-hh-hh-hh-hh, where hh is a hexadecimal number (A - F and numbers 0-9), dashes are not important and may not be required when you enter your mac address in the router configuration.

    Tricky

  • Equium M70 will not pick up my wireless network

    Hello

    I have a Satellite M70-173. Laptop will not pick up my wireless network even though it shows on the other networks nearby.
    I tried to update the list of networks, I deleted the network and added it again but still no joy. This worked OK until all
    A week ago when we had a problem with the router. We had to change to a higher channel. Could be the problem?
    I'll try a lower channel. I'll let you know if that helps.

    I have two laptops in the House and they pick up without any problem.

    Any help would be appreciated.

    Post edited by: TiaMaria

    Stand by. If your laptop can see your WLAN or not or you just problem to connect?

  • OfficeJet 6700 cannot find the printer on the wireless network

    Printer is connected to my wireless network.

    Print diagnostic shows PASS for everything and I have ip (DHCP 192.168.2.19)

    The printer is able to connect to the internet to download updates and pull content for apps (colouring etc...)

    I disabled my firewall of windows to resolve the problems, but the HP software was listed as exceptions anyway.

    Using the printer on my computer connection wizard I entered both the IP address and the host name but it is "impossible to find the printer.

    My router is a netgear WNDR3700.

    The ssid that I am connected is good.  I have a network of both comments, but it does not broadcast its ssid and I am not connected to it.

    I am getting very frustrated.  I'm tech-saavy and it should be much easier than this.

    I wonder if anyone else encountered this problem and can anyone offer suggestions?

    Thanks in advance...

    Hi mbelsey,

    By following the steps below resets the defaults on the printer. Reconnect the printer to the wireless network using the address assigned to the router DHCP. Once you have connected it to try to access the EWS and Ping the printer. Let me know what you find?

    First step: restore the default settings of network on your product

     
  • HP Photosmart B109: cannot connect the printer to the wireless network

    I have some setting wrong my printer for wireless printing. It has worked well in the past, but with my new macbook air - this isn't.

    I can't access the function where to add the printer to the wireless network (my router does not support WPS so his password WPA).

    I remember setting this up on a PC - easy with the driver provided by HP, but on the Mac, the configuration tool does not appear to be a function where I add the printer to the wireless network - and HP did not provide a driver, because it is supposed to work with the mac built-in software.

    The manual says only: "follow the instructions on the screen", but the printer does not have instructions on how to connect - on-screen tests, only that it is connected...

    Anyone who knows how to add the printer to a wireless network?

    Hello @Joahkim!

    Welcome to the HP community!

    I understand that you have a problem to set up all-in-one printer wireless HP Photosmart (B109n) with your new MacBook Air OS x 10.10. I want to help you with this.

    Have you changed your router or your password since the MacBook Air? If this is not the case, your printer can still be connected to the network and the trickiest part of that place will be done for us already.

    We will print a Network Configuration report to see if it is connected:

    • On the Control Panel, press the button next to Scan. The Scan/Wireless menu.
  • I've updated windows and now my computer does not connect to the wireless network.

    I've updated windows security updates and now my computer does not connect to the wireless network.  Until then, it worked very well and even now it will connect through wired connection but not wireless.

    Hello
     
    You can follow below link that can help you to solve your problem:
    How to troubleshoot wireless network connections in Windows XP Service Pack 2
  • Windows 7 will not connect to the wifi network

    My Asus laptop (that I had for a year) all of a sudden, stopped to connect to the internet. The problem is not in my modem or ethernet, connection that work well for my mac. I click the network button and it says "network 4. No internet connection. My usual ssid will not be at the point in the available connections. I don't know what to do! The normal customer service does not know

    Hi AedanC,

    Thanks for posting the question on the Microsoft Community Forums.

    According to the description provided, looks like you are facing a problem when accessing wireless network.

    It would be great if you could answer this question in order to help you further.

    Have you made changes on the computer before this problem?

    See the following Microsoft article and check.

    Wi - Fi and in Windows network connection issues:

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Keep us informed on the status of the issue.

    If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

  • Can't find existing printer on the wireless network

    I'm trying to establish a connection between a laptop recent Dell running Windows 7 and HP C7250 printer that is connected to the same network without wire connected to the computer.  I downloaded the correct driver from HP and during the installation process the installer wants to know how I want to set up the connection between the computer and the printer.  I select "wireless network" and the software goes out and tries to find the printer.  It relates, again, that there is no printer on the network.  I tried the advanced search option of installation of HP - looking for the printer using its IP address (which I have of it is implemented the process) but it is impossible to find out who way or the other.  The printer has already been successfully implemented to communicate with the network (it indicates that it is connected, provides the IP address, etc.).  I know that the computer works on the wireless network: she uses this path to connect to the internet.  I wonder why this printer is not found.  Troubleshooting HP message suggests that the computer security software can block recognition.  I am running MS Security Essentials.  Is it possible this?  The printer cannot provide the correct information on the network for any reason any?  BTW, this configuration was working at once but then stopped for some reason any.  I followed all instructions associated with this facility but havecome in the gaps.  Any suggestions on how I could disturb more pull this problem?

    The likely cause is the security setting. A few things to try:

    1. Open your browser and the IP address of the printer.  If the printer is properly connected to the network, you should see the web server integrated for the printer.  If this succeeds, then go to step 2, otherwise study why the printer isn't appearing any more on the network.
    2. Download and run the HP Network Diagnostic Utility. It will solve various aspects of network connectivity.
    3. If the above does not resolve the problem, then follow the steps in this additional debugging page, which may include to manually adjust the settings of the firewall as shown here.   There are a number of ports that the AIO units use to communicate with the computer.
  • HP psc 1410 could not set up the wireless network

    I have a hp psc 1410, a desk, a laptop and a modem router combo and I'm trying to do it to where I can print to the wireless laptop, I read stuff online but can't seem to make it work. Help, please

    Oh, a USB to Ethernet Converter is not likely to work.  If so, your router or your ISP should tell you how to do this job.

    I'm sorry.

  • C7180 not found on the wireless network

    We have a Photosmart C7180 was working wonderfully for a few years.  Wireless connectivity is great, even move to a new city/home/internet provider required only run the printer Wireless Setup Wizard, and "poof" things began to print.  So far.

    We got new internet service (new router) and now the printer is not found.  No amount of tweaking seems to be able to get our Mac to see.  We have:

    • Redownloaded and restart the installation of the driver on the Mac.  Connect via USB, it works very well.
    • Rerun Setup wireless network on the printer.  He sees the wireless network and complete Setup.
    • Checked the IP addresses: everything is comfortably accessible 192.168.0.xxx.  The printer, the computer, the router, everything in this range.
    • Connected to the printer in the Mac browser to http://192.168.0.6.  He can be seen and worked with.

    However, when we try to print or run the Mac installer, the printer is not found.

    Help?

    Success! With the help of an old wifi access point on the router and it all works. Same Bluetooth? Thank you!

  • Cannot find the printer on the wireless network

    My new 6500 a 710n-z printer copier copies very well.  Also, it detects the wireless network and is given an address 169.254.182.35.  I have reset the router several times using the WPS button.  But after I installed the software on my netbook ACER Windows XP, the computer cannot find the printer.  I spent three days trying to get the $% # ^ & * to work.  I see in some documents to get a 169.254. IP address, so I'm probably not connected?  But what to do?

    Well Yes, a 169.254 IP address... is auto-assignée when he can't get one from the router.  The WPS button does not reset the router.

    Do this on the printer: Setup > network > Wireless Setup Wizard. Follow the instructions.

Maybe you are looking for