HP 88620 all-in-One: printer settings HP 8620

Hello

My Hp8620 works perfectly until yesterday.

When you print a document (.pdf, .doc, .xls, even from firefox), for example, the default print settings are automatically set to horizontal and the paper format is 'other' for when I feel that it displays on the part of the text.

I have re-installed, but this did not solve the problem.  I can of course put manully and set the settings to use the ones from last time, but this isn't the goal and the printer should work for everyone in the House.

Would be great if anyone could offer any help with this problem.

BR
Dominik

Hey @rallydriv3r,

Welcome to the Forums of HP Support!

I understand that you have some problems with your Mac OS x 10.10 machine printing to your Officejet 8620 e-all-in-one printer. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected to your Mac via a USB cable, remove it.
  2. Close any programs you have open.
  3. Click on your Apple icon, system preferences and printers and Scanners.
  4. Hold down the CTRL key and click the icon of your printer on the left.
  5. Click on reset printing system.

Now, if you removed the USB cable, plug it. Otherwise:

  1. Click the 'more' in the lower left corner.
  2. Select your printer from the list.
  3. Click on the box to use and select your printer from the list.
  4. Click on Add.

Please let me know the results after following the above. If you can print successfully, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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