HP ENVY 7640 all-in-one: print envelopes and its telling me to load paper into the photo tray

I am trying to print envelopes on the HP ENVY 7640 printer and it tells me to load paper into the photo tray. Have you encountered this problem and how to solve? Thank you.

Hey @cmm3,

Welcome to the Forums of HP Support!

I understand that you have a problem when printing envelopes from your Windows 7 computer to your HP ENVY 7640 e-all-in-one printer. I would like to help you today with correct this print error "Photo tray". To start I have to make sure that the envelope is correctly loaded in your troubleshooting paper tray. Once you have confirmed that your envelope is loaded OK we'll take a look at the envelope to print on your computer settings. Can I please you follow the steps below.

Step 1: Load the paper:

To begin troubleshooting, please click here. Once the support document opens, please select the drop down list for "load envelopes. Please see the instructions on the screen to ensure that your envelope is correctly loaded in the paper tray. Once you have confirmed that your envelope is loaded correctly, proceed to the next step.

Step 2: Check the print settings:

Below I will provide you with instructions for printing envelopes per word. You should use a different program on your computer to print envelopes, please respond to this post with the program that you are using so I can provide specific measures.

  1. Open Word and click mail merge to top
  2. Select "envelopes" in the upper left side
  3. A page of envelopes and labels should now open. Enter your delivery and return address.
  4. Select 'Options' on the lower right
  5. Under the tab 'Options for envelopes' to ensure that your envelope is correctly selected.
  6. Select the 'Print Options' tab at the top. You must now select as appropriate feeding method for your product.
  7. Make sure that you choose the option "Face down".
  8. Also ensure that 'right-hand Rotation' is selected
  9. At the bottom of the window, select the drop-down list of pet food
  10. Make sure that the feeding method is set to main tray rather then select automatically
  11. Press 'OK' and 'Print'.

Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

Tags: HP Printers

Similar Questions

  • Photosmart D7560 do not print envelopes-> load paper into the main tray

    My photosmart D7560 h will not print envelopes, after having moved the envelope position for printing, the message "loading the paper in the main tray is displayed.  It prints correctly the data of envelope on a sheet of paper 8.5 x 11.  The Setup is for a #10 envelope.  Envelopes are self-sealing.  I tried to crease the edge better but that did not help.  I tried a non-self seal (who had a top letterhead so I couldn't use it for this shipment) and he worked.  Is it possible to do self seal envelopes work in this printer?

    You have the flap folded inside the envelope, so that it does not stick?

  • HP Envy 4500 All in one Printer

    Hello, I have a HP Envy 4500 all in one printer that is only a year and have had many problems with.  Recently, when I turn it on, it displays an error code; 0XB3F4F4F8. I have not found what means this error code. ? I tried to unplug and then turn on to get the Welcome screen, then it said error code and does NOT stop automatically. I have to unplug it to stop it. Any help would be greatly appreciated!

    Hi!, jenwad87:

    Refer to the HP printer... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/document/c00489814

    Please, contact with the help of HP, of... http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/troubleshooting

  • HP Envy 7640 all-in-one: cannot print photos using HP Envy 7640 of the photo tray

    Photo will not print from the photo tray. When I try to print the photo tray is not recognized. I asked about this problem before and I had the printing of photos with Windows Photo Viewer and that worked for me after that I changed the settings as shown. But now it will work for a few photos and then stop working and go back to not recognize the photo tray. I have all the right settings. I unloaded and reloaded the photo paper. Did not help. I tried to print from WIndows and Windows 10 photo App Picasa Photo Viewer. Will not recognize the photo tray. When I load the window of the printer photo paper will not let me choose the photo tray. So I can't yet do this way. I don't understand why it will work sometimes and now not at all. Help, please. I love this printer, but it gets so frustrating. Thank you.

    Hi @Carlene1,

    Since you are able to get the picture to print, which would indicate that the question is in the software, not the hardware. You should be able to print from programs other than the Windows Photo Viewer. If you experience problems when you try to print from other programs, I recommend that you contact the manufacturer of the software.

    Windows supports

    Picasa and Picasa Web Albums Help

    If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.
  • Want 7640: Cannot send a scanned on Envy 7640 All In One document

    Until a few days ago I could send documents scanned from my desire to 7640.  All of a sudden the printer will not send.  I tried several e-mail addresses.  I have run the wireless network Test and everything is OK.  All the 'connectivity settings' are very good.  I uninstalled and reinstalled the printer software.  I am able to send the scanned to my MacBookPro.  Anyone has any ideas how to fix?

    Hi @Dan-M.

    Thanks for joining the Forums of HP Support for a solution to scanning to send the question.

    I understand that you have a HP ENVY 7640 e-all-in-one printer connected wireless to a Mac OS X 10.11 El Capitan and you used to be able to scan to E-mail, but now cannot. I would like to help with that.

    I start to Reset the power on the printer and then reboot the router.

    Please let me know if that solves the problem, or if you need assistance.

  • HP Envy 4500 All in one printe: copy problems HP Envy 4500

    The printer works well, but I can't do on my envy of 4500 copies.  When I press the 'Start copy black' or 'Start copy color' nothing happens.  I just replaced two cartridges with HP ink cartridges.  The scanner doesn't work well anymore.

    Hello

    Such a most likely occurs as a result of a problem with the scanning hardware.

    Follow these steps to solve this:

    http://support.HP.com/us-en/document/c00587971

    If the product of the repairs are needed to fill this form to contact HP support, be sure to select your region by clicking on the country of change:

    https://support.HP.com/us-en/contact-HP/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876

    Shlomi

  • HP Envy 4500: Cannot print Photos and large documents on my HP Envy 4500 all-in-one printer

    Hello

    I bought my Hp Envy 4500 all in November last one. It worked like a charm for the first 2 months. I tried to print photo 4 x 6 a day. 2 first impressions were good, and the third image has begun to fade from the half. Documents not threatened by more than a few pages. I tried to uninstall/re-install, printing via USB, set static IP address on the print and followed by other solutions on this forum. I was lazy to lift a question myself on this forum. Now, I'm totally frustrated and disappointed by this product, I wanted to just try my luck.

    Help, please!

    Thank you

    Fox

    Hey @Kvelrajan,

    Welcome to the Forum from HP Support.

    I understand your ENVY 4500 HP e-all-in-one printer is not printing documents to the end and there is a print quality problem when you print photos.  I would like to help.

    I have some suggestions that can solve these problems.

    First, I recommend that you only perform a "hard reset":

    1. press the Power button to turn off the printer.
    2. unplug the power cord at the back of the printer.
    3. wait 60 seconds.
    4 reconnect the power cord to the back of the printer.
    5. press the power button to turn on the printer.

    Click on the title of the following article:

    HP printers - HP wireless built before 2010 printer print a partial Page or fails to print all Pages in Windows 8

    Try Solution two.

    If this clarify two questions, great!  If this solves the problem of document but still the problem of print quality with photos, click on the title of the following article:

    Printer prints a blank Page or does not print black ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series

    Work your way through the Solution one and go until you are satisfied with the print quality.  Test photo print - does clarify the issue of the photo?

    Please let me know the result of your troubleshooting by responding to this post.  Feel free to click on the "Thumbs Up" icon below, if I solved your problems.

    Have a great day!

  • HP Envy 120 All in One Printer no longer recognizes MacBook Air

    Since the upgrade to Yosemite, my HP Envy 120 no longer recognizes my Macbook Air and vice versa, through the router, having worked (not perfectly all the time of course but the connection was not a problem). I can connect Macbook to printer via direct HP, but that mean disconnected from the internet, scanning, and then re-login to the internet which is a bit of a faff and seems to move backward.

    I downloaded the latest software of printer driver HP, followed all of the suggestions that I can find on this, such as the removal of the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I tried to add the IP address manually, it comes up with an error message. I did the wizard on the printer wireless and who succeeded, so it is connected to the router, but does not detect my computer, which is also connected to the same router.

    The printer is still under warranty - I wanted to take back when I had problems earlier but decided to stick with it a little longer. I'm just trying to understand - is this a problem of HP or is it a problem to Apple - IE I can return the printer under warranty?

    Or does anyone have simple fixes? I'm quite computer literate!

    Thank you very much!

    Hello

    As you mentioned that you are able to use the printer without any problems using HP wireless live, this means that it is question of HP or Apple, but a network connectivity problem.

    Devices Apple uses Hello to communicate with the printer, which is based on the IP Muticasting, which must be supported by your router.

    If I understand your description and unit work as expected using HP Direct wireless, the router is the cause of this problem that you do not see similar issues while eliminating the oruter of this acquisition... Please also let me know if I misunderstood your intention on the subject.

    Also, have you tried to reboot your router by unplugging its power for 10 to 20 seconds? Once it starts to restart the printer and then Mac and check for the difference.

    Please try and check if that helps. If the problem persists let me know your router brand and model, in his middle or abilities can cause such an and can prevet this type of connectivity.

  • 2575 all-in-One printing envelope of irregular shape

    Try to print a 4 "x 5" envelope, I get an error on the printer saying paper is incompatible.    The envelopes are MS Word documents and I set the paper size in Word to the closest size to envelope, 4 "x 6", but still not the error.

    Douglas Hall

    Hey Douglas,.

    have you tried selecting "Custom" as the size of the envelope and specifying then 4 x 5 "? because the size specified in the Word document and the actual size should ALWAYS be the same.

    I have attached a screenshot which will help you to understand easily.

    Click here to see the screenshot

    Message edited by DexterM on 12/18/2008 12:37 AM

  • I have HP Deskjet 3050 a all-in-One Printer - J611g and need help with printing, please?

    I just bought the HP Deskjet 3050 all-in-one printer-J611g a. The manual has shown to do the printer double-sided printing odd pages then only print even pages only, and it works very well for one page on one side of the sheet. However, when I want to print two pages on one side of the paper and another of two pages on another aspect of the sheet, print the odd pages or even pages only just does not work! Ditto to print more than one PowerPoint presentation on one side of the page, if I click on print the odd pages only, then the printer will display the odd number of powerpoint slide instead of print odd number. I used to have another printer HP Officejet and never had any problems with two-sided printing. This printer comes with the function double-sided printeing at all?  If so, how can I do duplex printing?

    Thank you very much!

    This is a limitation of the software that you use and how the HP printers recognize the incoming files. When compress you multiple pages on a single "page" this page is actually two pages, with even and odd numbers. It is therefore difficult for the software to determine the page numbers 'odd' and 'even' when printing, because it is no longer applicable to the relevant pages, but the format in which they are being printed.

    I hope this information is useful!

  • Just bought a new all in one printer but when I try to scan something I get the error message "JIT debugging of unhandled exception message."

    original title: help needed please...

    I recently bought a new all in one printer and now whenever I try to import something I scanned into my computer in the graphics of MY CRAFT STUDIO program all that I get, it's the exception message not support JIT debugging.

    I tried to disable in Internet Options, but he did not make a difference.  Any help will be greatly appreciated

    Contact support or ask in the forums of the LIM printer software or seller.

  • Software all-in-one printer HP LaserJet Pro CM1415nfw does not load

    Software solution complete all-in-one printer HP LaserJet Pro CM1415nfw (CD or download) does not correctly load on my desktop running Windows 7 Professional 64 Bit. After I bypass payment the contract of the software, loading software hangs on the 70% mark and I get the following message:

    "Error message: a problem occurred during the preparation install the software." If please restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. MSIExec command: /i "C\CM1410_MFP_Series Solution\Setup\Core\SIPM_64 based |" HpTcpMon64.msi"/qn REBOOT = ReallySuppress Path: return code: 1603"

    The CD software did load on my laptop which runs on Windows XP, SP - 3.3 and the printer works as expected.

    Uninstall other software printer and disconnect them. Then try to load the new software first.

  • HP Officejet Pro 8500 has compatible with w2k8 R2 e-all-in-one printer drivers and XP clients.

    Hello

    I am looking to buy one-

    HP Officejet Pro 8500 has e-all-in-one printer (CM755A) - for our Organization, we use Windows server 2008 R2 Standard 64-bit with XP clients and wanted to know if this printer is compatible with w2k8 R2 drivers?

    Looking forward to hear from you.

    Thank - you

    It is compatible, but what I recommend is to get a newer version of the 8500 which is 8600

  • 6280 all-in-One printer - changing of USB to Ethernet - error - connection cannot find the printer

    I am trying to reinstall my C6280 all-in-One printer on the product - my original installation CD was for a USB connection, I will reinstall for an Ethernet connection for use on our wireless network. I have the HP manual - install the software of the product in Windows XP for a wired network connection (Ethernet) - but get the error message - unable to locate the printer.   I plugged in the ethernet cable to the ethernet port on the computer and the router (Airlink 101).  Any suggestions on what I might hurt?

    Hello

    You can use the following link to install the printer on a wired n/w.

    http://support.HP.com/us-en/document/c01708573

    Just to confirm... Make sure that you connect 'printer and router using the ethernet cable.

    To make sure that your printer is found during installation, after plugging the ethernet cable, make sure that your printer is get a valid IP address.

    Menu - Network settings - display settings - display wired summary.

  • 7780 all in one print via bluetooth from a PC Windows 7, but not the other

    • Our HP 7780 all in one printer is connected to the network via bluetooth and has an ip address of http://192.168.1.65. A Mac and a Windows 7 desktop computer can print on it. An another Windows 7 laptop USED to be able to print, but no longer can, although it can browse to it and see the ink levels.
    • After restarting, the printer status says ready and a new print job appears in the queue, but after a bit it turns into error and never print.
    • We downloaded the base driver and reinstalled. During the installation of the 7780 was on the list of discovered printers and we chose, but during the installation, we got an error message that it could not find the printer.
    • Later we downloaded and installed the patch titled that product stops printing after network installed on Windows 7 (64 bit), rebooted and still the same error.
    • Help! How to be able to print the new Windows 7 laptop!

    The problem was McAfee firewall. First I disabled it, and print worked. Then I restored the default settings of the firewall and print continued to work.

Maybe you are looking for

  • Portege Z30 - A - unable to find the 64 bit Windows 7 drivers

    After installing Windows 7 64 bit I have 5 drivers that appear in Device Manager. PCI serial portPCI Simple Communications controller3 unknown devices In system information, they appear asACPI\INT33A0\0ACPI\TOS6205\2 & DABA3FF & 2ACPI\TOS6208\2 & DAB

  • Re: I have to restart Flashcards to operate

    When I start my laptop, the maps do not work by default. I have to "restart flashcards" in Start/Toshiba utility, then they work OK. When I got the laptop, they worked properly. What happened, and how can I make them work at startup?

  • flashing blue shiels, the freezing taskbar

    helping with the noted captionally

  • Get the time seconds function in LabVIEW returns incorrect Timestamp

    Hi to everyone. In the following link: http://digital.NI.com/public.nsf/allkb/0ED147D1507C183F862574BA0070AF06?OpenDocument is written how to solve the problem found during the passage of time stamp wrong. In my Im application data in files TDMS. Whe

  • InDesign crashes due to a text box

    Hello. I'm having a problem with InDesign. It happened yesterday on my iMac I was working in a single edition. I created a text box, paste the text, and this that while everything was fine. After some time, export to PDF, I noticed that the text box