HP can't detect any virus protection, but really I do! no lie!

I have a g6 Pav and the wizard says I have no virus protection, and yet I use Norton. There seems to be a logical break. Any thoughts?

I suspect that the Windows operating system is the one complaining without protection antivirus rather than HP.  What version of Norton is up to date, and what version of Windows is running?

Sometimes the clock being incorrectly will cause a symtom as described.

Tags: Notebooks

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    rachaelfrombrooklyn wrote:

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    ====================================================================
    ====================================================================

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    ===========================================================
    ===========================================================

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    Malwarebytes - free
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    Microsoft Malicious removal tool - 64 bit
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    also install Prevx to be sure that it is all gone.

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    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
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    Microsoft safety scanner
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    ----------------------------------

    http://www.Kaspersky.com/virusscanner

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    --------------------------------------------------------

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    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

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    Take a look at this Apple Support article:

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    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
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    --------------------------------------------------------

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    --------------------------------------------------------

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    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    [Personal information]

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