HP Color LaserJet MFP M177 Pro: No software to install

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• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• HP Color LaserJet MFP M277 Pro: No software or drivers are available for HP Color LaserJet Pro M277dw MFP

  Trying to download the latest drivers (I couldn't scan with Easy Scan more after the release of macOS sierra 10.12) I received the following massage

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-m277-series/7089945/model/...

  No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product home page.

  PS: My OS has been identified correctly in the web page.

  Hi @pisca46,

  Thank you for joining the HP Forums!

  I understand that there is no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am pleased to see that for you!

  You are right that there are currently no drivers available at this time. In the meantime, I suggest trying the rest of this guide, of install a printer Mac driver by using Apple Software Updateand then try using the Apple Image Capture.

  Otherwise, all we can do is wait for the drivers and software provision, or plan to use an older version of Mac OS X.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this helps!

• HP Color LaserJet MFP M177 Pro: Problems of analysis between iMac and HP Color LaserJet Pro M177fw MFP

  Hello

  I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.

  I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.

  Can you suggest appropriate corrective measures to try please?

  Thank you very much.

  Hello

  Make sure you have the latest drivers installed:

  In the Apple menu, click about this Mac, and then software update.

  Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.

  Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:

  http://FTP.HP.com/pub/softlib/software12/OSX/HP_Easy_Start/Essentials/S/HP-printer-Essentials-S-4_5_0.pkg

  Kind regards

  Shlomi

• HP Color LaserJet MFP M177 Pro: MFP177 frozen screen energy saver logo

  My new Color LaserJet Pro MFP M177fw still works, but the front is frozen with the logos of saver hp and energy, which means that there are no features in the control panel. I can therefore use it to manually, make copies, or do something that I would normally with the front panel. I tried everything the hp support asked me to do it (plug it directly into the wall, restart it, hold down the power button for a minute, plug, reconnect everything, etc.) and nothing has solved the problem. It is clearly a hardware problem?

  Hi @eng-ihab,.

  Welcome to the Forums of HP Support! I see that the printer is locked during initialization. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  The update of the firmware usually fixes this problem, but I don't see one available for Windows 10. If the printer is installed on an older operating system also, I would say to run the update of the firmware with it.

  Here is the link: HP Color LaserJet Pro MFP M177fw, select the operating system.

  I would say to remove all toners, turn on the printer and wait for the printer to the State to reinstall toners manually. Just to rule out a toner not sitting correctly, the origin of this problem.

  You can move manually the carousel is not blocked.

  Open the scanner cover and cover less than one so you should see the toners.

  On the left side of the black frame, you will see an oval hole with a piece of white plastic on the inside.

  You will need to use something to press the white plastic piece, at the same time, push the carousel backwards, do not touch the toner however. It must be in good position to get out the toner.

  I've included a picture with the region, where to use the manual function of the printer.

  

  Make sure that the print queue is also allowed to leave, I saw this also cause the printer go in initialization.

  I can send a private message with some one more step to try.
  In the forum next to your handle name simply click on the envelope to see.

  If there is anything else I can help you, let me know. Thank you.

• Color laserjet mfp 277dw pro: error message when installing

  I tried several times to install the printer, but once get 80% comes a message "error a problem occurred when preparing to install the software in your system." Restart your computer...

  Please help me

  Hey @valero1313,

  Welcome to the Forums of HP Support!

  I see that you have a problem with the installation of the software for your MFP Color Laserjet Pro m277dw on your Windows 7 PC. I can help you with that.

  Here are some things that should help you with the installation.

  1. If the USB cable is connected to your PC, delete.
  2. Click Start.
  3. In the search bar type "cmd" (without the quotes) and press ENTER.
  4. In this window type "msiexec /Unregister" (without the quotes) and press ENTER.
  5. Type "msiexec/regserver" (without the quotes).
  6. Click Start.
  7. In the search bar type "msconfig" (without the quotes) and press ENTER.
  8. Click the Services tab.
  9. Click Hide all by Microsoft.
  10. Click Disable all.
  11. Click the Startup tab.
  12. Click Disable all.
  13. Click OK and reboot your PC.

  Please let me know what happens after you run the Setup program after you follow these instructions. If this allows you to install, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

   

• HP Color LaserJet MFP M177 Pro: Cannot download the software for HP Color LaserJet Pro M177fw MFP

  Hello!

  I can't download the software.  I tried several times and breaks download about a quarter of the way through (attached image).  I tried to restart my computer, updating my OS to the newest.  I read through other suggestions for blog without result.

  I also tried to download Easy Scan on the App store, but it will not find the printer / scanner.  In the meantime, I am able to print to the printer / scanner without the software.

  Help, please!

  Alex

  

  Hello.

  Try to install the following package:

  https://support.Apple.com/kb/DL907?locale=en_US

  Then add you printer in Printers & Scanners, be sure to select your printer model from the menu drop-down use.

  Then try to print and try to use HP Easy Scan once more.

  You can see any difference?

• IPad Wi - Fi for Color Laserjet MFP M177 pro

  Evil on the tray upward. The printer seems to require a network to connect wirelessly to my IPAD. But my IPAD works on 3G and is not part of any network in my office. I already have the IPAD to connect to an HP printer at home where there is a network, but not to my office. ive already got the HP eprint App running, but it cannot identify the printer, which is turned on (but requires for me to select a network). If someone can direct me as to how I connect my IPAD to my new printer MFP Pro Laserjetc wireless (no other way with an IPAD)? Mny tks

  Hello

  You must either connect the printer to your network via an Ethernet cable or wireless by running the installation on a PC, and then connect the iPad to the same network as the printer wireless.

  If you do not have a wireless network at the office you can also use Direct from the printer wireless capability by following these steps:

  http://support.HP.com/us-en/document/c03920612

  Shlomi

• HP Color LaserJet MFP M177 Pro: STATE of COOLING

  Help, please! Very urgent.

  My printer keeps going into the State of cooling.

  I did:

  (1) a good ventilation

  (2) plugged directly into a power supply.

  (3) downloaded the updated firmware:

  Hello

  I sent you a private message, please check the instruction

  I hope this helps you!
  
  Make it easier for others to find solutions, If my post has solved your problem, Please mark it as "accepted solution"
  
  +++ Say thank you by clicking on the star of congratulations in the post.
  
  Although I am an employee of HP, I speak for myself and not for HP.

• HP Color LaserJet MFP M177 Pro: Out of the box: MFP 177fw do not print

  New printer will not print or copy.

  Print demo page produces a blank page with toner deposits very light on the paper down.

  Thought I would ask for help before I have ship back for another printer.

  Frankly I want to reship it.

  Chances are you can try this than the other and it still doesn't work and all that you are doing is wasting time.

  We could call the HP support and they will have you try all kinds of things and eventually they'll try to send you a refurbished printer to replace.

• scan to email on Color LaserJet MFP M177fw Pro

  I'm trying to download the printable 'Scan to Email' on my Color LaserJet MFP M177fw Pro, but he continues to throw an error?

  When I bought the printer (yesterday), I was told that I could put up to Scan in a document and have it automatically send as an e-mail message to a recipient.  How to achieve this?

  Thank you!

  Hi grahammccarthy,

  Welcome to the HP Support forums.  I understand that you want to know how to scan to email using your printer Laserjet Pro MFP M177fw.

  You don't mention the operating system that you use, so I've included links to all the operating systems supported on the way to analyze.  There is a section called "How to scan with HP software" and there you can find a subsection entitled "How to scan to email.  It is in the subsection, you will find the instructions you need to follow to be able to scan to email.

  How to perform a scan: Windows XP

  How to perform a scan: Windows Vista

  How to perform a scan: Windows 7

  How to perform a scan: Windows 8

  How to perform a scan: OS X v10.8

  How to perform a scan: OS X v10.9

• Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

  I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

  I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

  My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

  Summer spend hours online to find an answer and is now well bored.

  I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

  I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

  Is it possible to scan to a mac at all with this printer? Any help?

  Hi @sa9494,

  I see that you have problems with scanning. I will definitely do my best to help you.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Here is a screenshot of what it should look like. You have the scanning through top tab?

  

  I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

  Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Connect the printer with the USB cable, to see if you have the same results.

  Let me know.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• Color LaserJet MFP M177fw Pro: Color LaserJet MFP M177fw Pro

  I have Color LaserJet MFP M177fw Pro and it is stuck on print fax. I restart the printer and print the fax even. I found a post and supposed to go ware closes so I did. Printer is returned to normal. Got another fax and the printer to print fax. I tried firmware ubgrade once again without help. Toolbox program HP device says 'Printing Fax Page 1'

  Also I can't receive any new faxes and print to the device.

  Hi @DDTKS.

  Welcome to the FOrums of HP's Support. I understand that your Laserjet M177fw is stuck to print a fax. I would like to help.

  I sent you the steps to perform initialization of the NVRAM via private message.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this posthas instructions.

• color laserjet MFP M177: error message when you try to print

  Hello

  I have a HP Color laserjet MFP M177.  I can't print I get an error message on my computer screen. No messeage shows up on the printer.  I have recently upgraded to windows 10 (I do not know what version) If this could have something to do with it?

  Help, please

  Thank you

  Hi @Daisy001,

  Welcome to the Forums of HP Support! I see by your post that you can't print, since the upgrade to Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  If you have not completely uninstall and reinstall the driver, I would say to start it there first. Here is the link to the latest drivers: Color_LJPro_MFP_M177_full - solution_15188.exe

  If the problem persists, you can download and run the print and Scan doctor, he will diagnose the problem and could solve it automatically.

  Please let me know the results and if there is anything else I can help you. Thank you.

• Color LaserJet MFP M177FW Pro: 126 a Toner can be used with Color LaserJet Pro MFP M177FW?

  I recently bought a Color LaserJet MFP M177FW Pro and still have 126 a toner cartridges (magenta, cyan and yellow) for my LaserJet MFP M175 precedent. I can use them rather than the cartridges of 130a recommended?

  Hello

  Only 3 printers can use HP 126 has:

  http://WWW8.HP.com/us/en/products/OAS/product-detail.html?OID=4148379#! tab = compatible_hosts

  Kind regards.