HP DesignJet Z5400: Z5400 79:04 error

After downloading the firmware update CH_05_00_00.5 one a few weeks ago, my user started to have a system error code 79:04 when printing.

After research, I saw that one of the improvements for CH_04_00_00.9 update was to fix the random system error code 79:04 when printing.

I have restored the firmware to the previous version, CH_04_00_00.9, and he has no problem.

If anyone has experienced this?  Find out what is the cause?  How to fix?

If the old version works, then use it.  Until they come out with another update there is probably nothing you can do.  If you went to another question they maybe you can contact hp customer service, but they may charge for support.

Tags: HP Printers

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