HP Deskjet 1810 undetected

My laptop cannot detect this printer. Help, please.

Greetings @zxKevin 
Welcome to the community

I will certainly do my best to help you with your laptop doesn't detect is not your printer.

However, I ask that you please let me know some more useful information to help me the problem of the search for you.

Please respond to me with the following. If there is no action here that you haven't tried, please try them before you answer and include the result:

  1. I can't seem to find a Deskjet 1810, could you please check printers model number and let me know what printer you have? How can I find my model number?
  2. How the printer is connected (USB / wireless / wired / Bluetooth)?
  3. Have you tried to connect the printer using a different method (use wireless, try USB and convert to wireless via the software of the printer later)?
  4. What is the operating system of the computer?
  5. Did you test functionality of the hardware (made copies)?
  6. Have you tried to uninstall and reinstall the software?
  7. If you see messages error, and if so, where are they and how do they say exactly?
  8. What firewalls and antivirus software are installed?
  9. Have you tried to disable or uninstall the?
  10. Is the printer plugged directly into the wall outlet (avoiding the power and surge bars)?
  11. Have you completed all the updates of Windows/Mac OS?
  12. Have you tried using a different USB/Ethernet cable?

Thank you

Tags: HP Printers

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