HP Deskjet 3522 connected wireless but windows 7/8 can't find the printer
First day, I installed and updated the printer and the software and it worked perfectly, I could print wireless and email with eprint and print it out.
The day after the computer could not detect the printer,
Here is what I tried:
- I tried to uninstall the printer and install again
- factory reset
- connect with WPS
- installed with usb, and then try again to convert wireless
- I set up the connection manually and also for the software settings to automatically
- I tried the scan doctor
- I tried with another computer
- reset the router.
and nothing has worked. The printer indicates that it is connected, the only thing I can do, is that it works with the usb and send emails to the printer, then it might print "wireless".
Hi alex-86. A hard reset is accomplished simply by unplugging the printer while it is on and then with 30 - ish and plug again. I'm not sure that this will solve the problem that you are familiar with. If she works initially then stopped, you can consider power cycling your router as well.
It is a fairly comprehensive list of measures you should get back up and running. Let me know how it goes.
http://support.HP.com/us-en/document/c03388454
Tags: HP Printers
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