DeskJet 3510 will print offline immediately when Windows wireless

With my brand new HP DeskJet 3510 series, the wireless installation completed "successfully" on windows 7 x 64. However, the first attempt to print immediately-even a test page - sends the printer offline. It will not go online again. But it prints well wireless from a Mac. Any ideas? I tried all diagnostic - windows and HP tools. On time 4 right now. Thank you!

Dear neonskeleton,

Thank you for your help and advice. Knowing that MacAfee firewall settings could cause the symptoms that I saw was the key to the resolution.

(1) launch McAfee Security Center (version 11.6)

(2) under the featurestab, select Web and Email Protection

(3) in the options that appear, click firewall.

(4) in the options that appear, click Internet connections for programs

(5) in the options displayed, choose Spooler SubSystem App

(6) with the selected item, choose Edit

(7) change 'Access' to the outgoing
(8) Chooe Save, then on quitMcAfee

Hope this helps the next person.

Tags: HP Printers

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