HP Deskjet 500 printer setup for Windows 7

Just bought a new computer with Windows 7 64 bit Home Premium edition (no parallel port), but can't get the old Deskjet 500 working despite reading all internet posts, of the solutions.   I hope someone has a story to share.

I bought a USB / parallel, as many have suggested on the web.  The cable has been properly installed by Windows 7.  It appears under "Devices and printers" upward as IEEE-1284 of print USB media controller.  I then "Add a printer" and select USB001 (virtual printer to USB port), then select HP Deskjet 500.  Window 7 seemed to install the driver successfully seeing the icon of the printer with the 'green' checkbox

However, when I try to print a document, the document in the queue of the printer as "print...". "but get nothing printing.  Then after a minute or two, the printer queue message becomes "error - printing" and the icon of the printer goes 'green' checkmark to the triangle "yellow!"

Any help is appreciated.

HP may have their own support stuff. Here's a tool that their site made for you: http://h20614.www2.hp.com/ediags/gmd/index.aspx?lc=en&cc=us. If this does not work, contact them based on your template: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-005&h_lang=en&h_cc=us&h_product=14588&h_client=test&lang=en&cc=us.

BTW, different models may behave differently, as printer of Melcom might be more happy to oblige you.

Tags: Windows

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